ANIMESH TRIPATHI
Castletroy
Summary
Friendly and efficient Customer Service Representative with over 2.5 years of experience in providing exceptional customer support. Proven ability to handle customer inquiries, resolve issues, and maintain a high level of customer satisfaction. Strong communication and organizational skills with a passion for delivering top-notch service.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Decathlon Store
05.2023 - 08.2024
- Assisted customers with product inquiries and recommendations
- Managed inventory and ensured accurate stock levels
- Handled the queries of customers related to products
- Handled returns, exchanges, and customer queries professionally
Retail Cashier
Unicorn Apple Retail Store
03.2022 - 04.2023
- Provided in depth knowledge of Apple products and services to assist customers with purchases
- Resolved customer issues and provided solutions
- Maintained records of customer interactions and transactions
- Assisted with account management and billing inquiries
- Conducted performance evaluations and provided constructive feedback to team members
Sales Attendant
Dmart Retails, India
08.2021 - 02.2022
- Provided excellent customer service, assisting customers with product inquiries and purchases
- Managed stock levels, restocked shelves, and maintained store cleanliness
- Processed transactions and handled cash register operations with accuracy
- Supported promotional events, contributing to an increase in sales during peak seasons
- Organized product displays to enhance store appearance and attract customers
Education
Master’s - business Analytics
University of Limerick
12.2024
Bachelor’s - computer application
Pune University
India12.2023
Skills
- Effective communicator
- Efficient time manager
- Positive customer dealer
- Problem solver
- Good organizational awareness
- Balanced team-worker
- Highly attentive towards details
Availability
Fully available, Available after 3pm, Fully available, Fully available, Fully Available, Fully Available, Fully Available Monday: Fully available Tuesday: Available after 3pm Wednesday: Fully available Thursday: Fully available Friday: Fully Available Saturday: Fully Available Sunday: Fully Available
Languages
English, IELTS score 7.0
Visastatus
All documentation completed up to 12/31/25, Granted for 40 hours/week
Timeline
Sales Assistant
Decathlon Store
05.2023 - 08.2024
Retail Cashier
Unicorn Apple Retail Store
03.2022 - 04.2023
Sales Attendant
Dmart Retails, India
08.2021 - 02.2022
Master’s - business Analytics
University of Limerick
Bachelor’s - computer application
Pune University
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