ANIMESH SINGH
New Delhi
Summary
Results-oriented Senior Key Account Manager with over 4 years of experience in B2B sales and SaaS solutions. Expertise in managing high-value client portfolios, driving product adoption, and delivering tailored solutions that align with business objectives. Skilled in onboarding, nurturing, and expanding key accounts, while leading a team of account managers to ensure exceptional service and client satisfaction. Proven track record in lead generation, strategic sales planning, and cross-functional collaboration to achieve business goals. Adept at building long-term relationships, optimizing account health, and driving revenue growth in fast-paced environment
Overview
5
5
years of professional experience
Work History
Senior Key Account Manager
Bunch Microteschnologies Pvt. Ltd.
04.2023 - Current
- Managed a portfolio of 60 high-value client accounts, ensuring their success with the company’s SaaS solutions while driving product adoption and customer satisfaction.
- Acted as the primary point of contact for key clients, building and nurturing strong, long-term relationships and identifying upselling and cross-selling opportunities.
- Led and mentored a team of 2 Key Account Managers, providing guidance, support, and strategic direction to ensure optimal account management and client service across the team.
- Collaborated closely with clients to understand their business needs, tailoring SaaS solutions to help them achieve their goals and maximize ROI.
- Conducted regular account reviews and strategy sessions with clients, offering actionable insights and recommendations to enhance performance and drive continued success.
- Coordinated with internal teams, including product, customer success, and support, to ensure the seamless delivery of services and resolution of client issues.
- Drove contract renewals and account expansion, consistently meeting and exceeding sales targets and contributing to the growth of the client base.
- Monitored and analyzed client feedback, account health metrics, and market trends to inform account strategies and improve service delivery.
- Supported the development of internal processes and best practices for key account management, ensuring efficiency and scalability across the department.
Category Expansion Manager
Bunch Microtechnologies Pvt. Ltd.
01.2022 - 03.2023
- Led the strategic expansion of the company’s SaaS solutions by targeting coaching institutes and YouTube channels, identifying opportunities for growth and tailoring offerings to meet their unique needs.
- Developed and executed comprehensive sales strategies to onboard coaching institutes and digital content creators, including YouTube channels, driving product adoption and increasing revenue within the category.
- Conducted in-depth market research to understand client pain points, industry trends, and competitor offerings, positioning the SaaS solution as a key differentiator in the market.
- Built and nurtured relationships with key decision-makers in coaching institutes and YouTube content creators, ensuring successful product implementation and long-term partnerships.
- Managed end-to-end lead generation efforts, leveraging YouTube as a powerful platform for attracting new clients and driving awareness of the SaaS product.
- Collaborated closely with sales, marketing, and product teams to tailor the SaaS solution’s messaging, features, and benefits to the specific needs of coaching institutes and YouTube channels.
- Utilized data-driven insights and analytics to track performance, optimize campaigns, and improve client acquisition and conversion rates.
- Successfully grew the customer base within the target categories and contributed to overall revenue growth and market share expansion.
City Manager
UpGrad Education Pvt. Ltd.
05.2020 - 12.2021
- Spearheaded the onboarding and management of educational consultants to drive lead generation and business development within the assigned territory.
- Developed and maintained strong relationships with key educational consultants, ensuring consistent communication and fostering long-term partnerships to achieve business growth objectives.
- Oversaw the execution of Below-The-Line (BTL) marketing strategies in the territory, enhancing brand visibility and customer engagement through targeted local campaigns and events.
- Managed a team of 3 interns, providing mentorship and guidance to ensure efficient execution of marketing initiatives and lead generation activities.
- Analyzed market trends and customer insights to tailor marketing approaches, optimize lead conversion, and maximize sales opportunities.
- Collaborated cross-functionally with sales, marketing, and product teams to align efforts and achieve organizational goals in the region.
- Successfully drove measurable improvements in lead generation, customer acquisition, and territory revenue.
Education
Hindustan College Of Science And Technology
Agra04-2020
High School Diploma -
DAV Public School
Dhanbad04-2015
Skills
- Account Management
- Sales Strategy Development
- Team Leadership & Mentorship
- Client Onboarding & Relationship Building
- Lead Generation & Prospecting
- Cross-functional Collaboration
- Negotiation & Upselling
- Data-driven Decision Making
- SaaS Solutions Expertise
- Market Research & Competitive Analysis
Languages
Hindi
Full Professional
English
Full Professional
Timeline
Senior Key Account Manager
Bunch Microteschnologies Pvt. Ltd.
04.2023 - Current
Category Expansion Manager
Bunch Microtechnologies Pvt. Ltd.
01.2022 - 03.2023
City Manager
UpGrad Education Pvt. Ltd.
05.2020 - 12.2021
Hindustan College Of Science And Technology
High School Diploma -
DAV Public School
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