Anil Augustine
Naas,Ireland
Summary
Detail-oriented Security Professional skilled in access control, emergency response, and surveillance monitoring. Focused on risk assessment and incident reporting to maintain secure environments. Dedicated to improving security operations while prioritising safety and customer satisfaction.
Overview
14
14
years of professional experience
Work history
Security Guard
Compucell
Dubai
2018.10 - 2024.01
- Monitored and authorized the entrance and departure of employees, visitors, and vendors by verifying identification and managing entry points.
- Patrolled grounds after hours on foot to maintain a visible security presence and deter violations.
- Conducted regular patrols around facility, documenting security breaches and irregularities to inform response strategies.
- Systematically checked doors, windows, and gates for signs of unauthorized entry to enhance facility security.
- Maintained detailed daily logs of security activities and incidents to ensure compliance and facilitate incident analysis.
Crew Member
KFC
Dubai
2014.08 - 2018.09
- Delivered fast, accurate service to consistently ensure a positive customer experience.
- Resolved customer inquiries and complaints with empathy and professionalism, ensuring quick resolutions and enhancing customer satisfaction.
- Coordinated with team members across kitchen stations (prep, cooking, deep cleaning) to ensure smooth operations during peak hours.
- Maintained sanitary food preparation and dining areas through regular deep cleaning and strict adherence to health standards.
- Operated tills, processed cash/card payments, and balanced daily transactions accurately.
Team Member
McDonald's
Dubai
2010.06 - 2014.07
- Captured customer orders accurately, provided tailored menu recommendations, and accommodated special dietary requirements to enhance customer satisfaction.
- Collaborated with front-of-house and kitchen staff to streamline service delivery and promptly address delays, improving overall customer experience.
- Ensured cleanliness, safe food handling, and hygiene standards in dining and kitchen areas, upholding health regulations to promote a safe dining environment.
Education
Certificate of Higher Secondary Education -
Cherupushpam Higher Secondary School
Kerala, IndiaSkills
- Visitor management
- Emergency protocols
- Risk surveillance
- Incident management
- Conflict management
Timeline
Security Guard
Compucell
2018.10 - 2024.01
Crew Member
KFC
2014.08 - 2018.09
Team Member
McDonald's
2010.06 - 2014.07
Certificate of Higher Secondary Education -
Cherupushpam Higher Secondary School