Angelica Onofrei
Clonee,Ireland
Summary
Highly skilled professional with expertise in inventory purchasing, data confidentiality, and requisition processing. Demonstrates exceptional organisation and efficiency in appointment management and greeting customers. Proficient in documentation accuracy, email correspondence, and telephone manner. Experienced in investment evaluation, property inspecting, and mortgaging. Committed to maintaining professional etiquette while achieving career goals in a dynamic environment. Hard-working real estate agent with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Secretary
Tech Dad LTD
Co Weastmeath, Ireland
09.2016 - Current
- Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.
- Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.
- Documented and shared weekly meeting minutes.
- Handled emails and written business correspondence on behalf of senior office staff.
- Scanned and photocopied documents for office team members.
- Recorded staff absences and communicated to affected teams.
- Scheduled appointments and meetings for staff members
- Increased sale by 10%
Real estate agent
Onofrei real estate
Iasi, Romania
01.2015 - Current
- Collaborated closely with other estate agents for better understanding of local markets.
- Assessed client needs and financial abilities, offering tailored advice accordingly.
- Drafted detailed descriptions of properties for online listings to attract potential buyers.
- Delivered exceptional customer service, resulting in repeat business and referrals.
- Promoted properties via various advertising mediums, increasing visibility in market.
- Prepared accurate legal documentation for all transactions, avoiding potential disputes.
- Liaised with solicitors for smooth completion of contracts.
- Answered phone calls and emails from potential and existing customers.
- Managed and rented out rental properties.
- Managed customer relationships to achieve high satisfaction rate.
- Communicated terms and conditions to prospective buyers or tenants.
- Liaised with property owners and prospective new customers.
- Identified and planned new real estate projects and new building construction in partnership with developers.
- Increased sales by 10%
- Maintained high level of professionalism at all times, promoting positive image of company in public dealings.
Assistant Store Manager
Brunswick Street Newsagent
Dublin, Ireland
09.2014 - 09.2016
- Trained and supervised team to deliver on store sales targets.
- Reorganised sales floor to improve visual merchandising displays.
- Developed new promotions and product lines to exceed sales targets.
- Facilitated smooth day-to-day operations of store, managing store associates to achieve desired sales and results.
- Processed cash and card payments efficiently, returning change with absolute accuracy.
- Recruited, interviewed and hired passionate, dedicated individuals, ensuring maximum value to team.
Assistant Manager
DRUMCONDRA NEWSAGENT
Drumcondra -Dublin 9, Ireland
10.2010 - 09.2014
- Handled employee scheduling to ensure adequate, cost-efficient shift staffing.
- Initiated targeted strategies to achieve sales and profit goals with management team.
- Helped less experienced staff manage daily assignments.
- Processed cash and card payments efficiently, returning change with absolute accuracy.
- Interviewed and hired high-performing, dedicated staff members, adding team value.
- Created facilities management procedures in line with wider business strategy.
- Managed over 40 customer calls per day
Education
SVQ Level 3 - Interior design diploma
Centre of excelence
SVQ Level 3 - The Business Management With Accountacy
Centre of Excellence
Dublin2022
Leaving certificate - Filologie
Romanian School
Botosani 09.1992 - 06.1996
Skills
- Inventory purchasing
- Data confidentiality
- Requisition processing
- Appointment management
- Greeting customers
- Organisation and efficiency
- Professional etiquette
- Documentation accuracy
- Email correspondence
- Telephone manner
- Investment evaluation
- Property inspecting
- Mortgaging
Languages
Romanian
Native language
English
Advanced
Romanian
Fluent
Custom
4,B2
Affiliations
- Reading,basketball,,
Timeline
Secretary
Tech Dad LTD
09.2016 - Current
Real estate agent
Onofrei real estate
01.2015 - Current
Assistant Store Manager
Brunswick Street Newsagent
09.2014 - 09.2016
Assistant Manager
DRUMCONDRA NEWSAGENT
10.2010 - 09.2014
Leaving certificate - Filologie
Romanian School
09.1992 - 06.1996
SVQ Level 3 - Interior design diploma
Centre of excelence
SVQ Level 3 - The Business Management With Accountacy
Centre of Excellence
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