Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Mabhula

Dublin

Summary

Compassionate Health Care Assistant with background in providing quality patient care, including assistance with daily living activities and medical support tasks. Highlight strengths in patient communication, health education, and maintaining a safe environment for patients. Demonstrated impact in previous roles through effective teamwork, uplifting patient morale, and streamlining office procedures for efficiency.

Overview

16
16
years of professional experience

Work History

Health Care Assistant

Orwell Private Health Care
Rathgar Dublin 6
11.2023 - Current
  • Provided assistance to patients with activities of daily living, such as bathing and dressing.
  • Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
  • Answered call lights promptly and responded to patient requests in a timely manner.
  • Provided comfort measures such as back rubs and positioning of bedridden patients.
  • Assisted in transferring patients from wheelchair or bed using appropriate techniques.

Social Care Worker

Minana International (Misty Croft)
Rathfarnam
02.2023 - 11.2023
  • Provided emotional and practical support to vulnerable individuals.
  • Assisted clients with daily living activities, such as meal preparation, personal hygiene and accessing community services.
  • Acted as a point of contact between service users, families and external agencies.
  • Promoted independence by helping service users learn how to manage day-to-day tasks independently.
  • Partnered with Social Workers to develop coping mechanisms and behavioral therapy methods.

Health Care Assistant

The Good People
Dublin
05.2022 - 01.2023
  • Provided assistance to patients with activities of daily living, such as bathing and dressing.
  • Actively participated in team meetings discussing patient cases and best practices.
  • Transported patients to different locations within the facility or to appointments outside the facility.

Program Assistant

Ethembeni Children's Home
Bulawayo
02.2015 - 10.2021
  • Actively encouraged service users to make decisions about their own lives where appropriate.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Maintained and developed community relationships to support various client referrals.
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Acted as role model for clients by exhibiting positive behaviors.

Customer Service Cashier

Truworths
Bulawayo
04.2009 - 12.2014
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Addressed customer questions and concerns regarding products and services.
  • Counted and balanced cashier drawers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Scanned items and checked pricing on cash register for accuracy.

Education

Pre Nursing QQI Level 5 - Nursing Education

Inchicore College of Further Education
Dublin
05-2024

O'LEVEL -

David Livingstone Secondary School
Zimbabwe
09-2008

Bachelor of Arts - Social Care

The Open Training College
Dublin

Skills

  • Caregiver Relations
  • Patient Observation
  • Patient-focused care
  • Interpersonal Communication
  • Calm and level-headed under duress
  • Mental Health Support
  • First Aid Certification
  • Mobility Assistance

Timeline

Health Care Assistant

Orwell Private Health Care
11.2023 - Current

Social Care Worker

Minana International (Misty Croft)
02.2023 - 11.2023

Health Care Assistant

The Good People
05.2022 - 01.2023

Program Assistant

Ethembeni Children's Home
02.2015 - 10.2021

Customer Service Cashier

Truworths
04.2009 - 12.2014

Pre Nursing QQI Level 5 - Nursing Education

Inchicore College of Further Education

O'LEVEL -

David Livingstone Secondary School

Bachelor of Arts - Social Care

The Open Training College

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Angela Mabhula