I enjoy working out at the local gym and often cycle the greenway I also enjoy art and make sure to fit it into my busy rutine
Andrew Sheehan
Grovecottage, knockeylan, Lemybrien
Summary
Area Leader with expertise in improving customer satisfaction and operational efficiency. Trains and supervises teams to effectively handle challenging situations, resulting in increased confidence and enhanced service quality.
Overview
3
3
years of professional experience
Work History
Area Leader
McDonald's
Dungarvan
08.2022 - Current
- Led by example, demonstrating exceptional customer service and work ethic, inspiring staff to exceed company expectations.
- Trained staff to handle challenging situations effectively, enhancing team confidence and customer satisfaction.
- Trained new employees on store policies, customer service excellence, and product knowledge to enhance team efficiency.
- Assisted shift manager in maintaining operational efficiency and staff performance during shifts.
- Delegated tasks to employees based upon individual strengths and experience.
- Oversaw staff as kitchen manager, and maintained procedures and cleanliness standards.
- Managed inventory processes for deliveries.
- Conducted inventory checks to identify low-stock items, coordinating with managers to ensure timely shipments and minimise stockouts.
Education
Leaving certificate -
St. Declan's Community College
Kilmacthomas, WD2022
Skills
- Customer service
- Team leadership
- Employee training
- Inventory management
- Operational efficiency
- Time management
Interests
Timeline
Area Leader
McDonald's
08.2022 - Current
Leaving certificate -
St. Declan's Community College