Andrew Moran
Co.Mayo,Ireland
Summary
Reliable and dedicated individual with strong organizational skills and proven ability to navigate and manage time efficiently. Possesses excellent communication and customer service abilities, coupled with solid understanding of logistics and route planning. Aims to enhance delivery processes and ensure timely, accurate deliveries in his role.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Campsite courier
Kelair Camphotel
Dol De Bretagne, France
04.2023 - 10.2024
- Managed booking reservations for smooth arrival and departure processes.
- Handled reception duties including answering phone calls and managing email correspondence efficiently.
- Oriented new staff members on their roles and responsibilities contributing towards effective teamwork.
- Ensured customer satisfaction with prompt resolution of complaints and queries.
- Supported management with administrative tasks facilitating smooth running of operations.
- Executed regular maintenance checks on all equipment, ensuring safe use by guests.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Assisted with kids club, contributing safety in larger groups, creative game ideas and weekly competitions and quizzes
Sales assistant
Intersport Elvery's
Westport, County Mayo
12.2023 - 03.2024
- Managed till operations smoothly, reducing waiting time for customers.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Assisted customers with product selection for optimal satisfaction.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Nightclub worker & Night Porter
The Plaza Hotel
Westport, County Mayo
10.2020 - 03.2023
- Assisted with event setup and breakdown, ensuring timely start and end of events.
- Coordinated with security staff for safe environment within nightclub premises.
- Maintained clean and well-stocked bar area, contributing to smooth operation of nightclub.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Handled late-night check-ins and check-outs efficiently, providing seamless service.
- Conducted security walks throughout hotel premises, ensuring safety protocols were met throughout the night.
- Performed daily night audit, documented accounts and logs set up and entered all financial data into spreadsheets using Microsoft Excel.
- Coordinated with day staff about any incidents or issues noted whilst on duty.
Education
Gaming, Animation and Motion Graphics
Mayo College Of Further Education
Castlebar, County Mayo 09.2022 - 05.2023
Leaving Certificate -
Rice College
Westport, County Mayo 09.2016 - 03.2020
Junior Certificate -
Sancta Maria College Louisburgh
Louisburgh, County Mayo 09.2013 - 06.2016
Skills
- Time efficiency
- Positive attitude
- Calm under pressure
- Communication skills
- Cleaning expertise
- Stock control
- Problem-solving
- Computer maintenance basics
Timeline
Sales assistant
Intersport Elvery's
12.2023 - 03.2024
Campsite courier
Kelair Camphotel
04.2023 - 10.2024
Gaming, Animation and Motion Graphics
Mayo College Of Further Education
09.2022 - 05.2023
Nightclub worker & Night Porter
The Plaza Hotel
10.2020 - 03.2023
Leaving Certificate -
Rice College
09.2016 - 03.2020
Junior Certificate -
Sancta Maria College Louisburgh
09.2013 - 06.2016
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