Andrii Katunin
Cahersiveen,Ireland
Summary
Versatile professional with a solid foundation in written communication and in-depth knowledge of computer software and hardware. Experienced in social media navigation and bilingual communication, maintaining a patient manner in varied settings. Dedicated to utilizing skills for impactful contributions and continuous improvement.
Overview
2026
2026
years of professional experience
11
11
years of post-secondary education
Work history
Customer service representative
Mr. Price
Cahersiveen, Ireland
2025.03 - 2025.09
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Collaborated with sales team to maximise product visibility and sales.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Offered technical support, leading to enhanced user experience.
- Assisted customers in making informed decisions by providing detailed product information.
- Participated in team meetings sharing best practices for improving service delivery.
- Trained new hires for improved productivity and efficiency on the job floor.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Implemented new operational procedures which are now being executed in the store to run it more effectively.
Manager Assistant
Apache Pizza, Market House
Cahersiveen, Ireland
- Operated kitchen equipment such as conveyor oven, oil fryers, warehouse refrigerator.
- Took orders from customers, did exchanges in case of mistakes and solving problems occurring with orders.
- Cleaned and prepared kitchen equipment and working area.
- Followed procedures for safe food preparation, assembly and presentation.
Food Seller
Local Food Store
Horishni Plavni, Ukraine
2017.05 - 2017.09
- Performed inventory management duties such as stocking shelves and rotating stock.
- Assisted customers with returns or exchanges when necessary.
- Assisted customers with purchases by sharing merchandise and pricing information.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Education
Ukrainian equivalent to Leaving Certificate - Linguistic direction
A specialized school with in-depth study of English
Horishni Plavni, Ukraine 2011.09 - 2022.05
Skills
- Computer software and hardware knowledge
- Adaptability
- Fast learner
- Patient attitude
- Social media navigation
- Bilingual or multilingual
- Strong written communication
Known languages
English
Advanced (C1)
Ukrainian
Native
Russian
Native
Affiliations
- Passionate about computer hardware, involving ongoing research, analysis of technical specifications, and hands-on system building. Built and maintained a custom PC, applying problem-solving, planning, and precision.
Timeline
Customer service representative
Mr. Price
2025.03 - 2025.09
Food Seller
Local Food Store
2017.05 - 2017.09
Ukrainian equivalent to Leaving Certificate - Linguistic direction
A specialized school with in-depth study of English
2011.09 - 2022.05
Manager Assistant
Apache Pizza, Market House