Andrew Da Silva
Clondalkin,Co. Dublin
Summary
Friendly and approachable Front of House Team Member with knack for creating welcoming atmospheres and enhancing guest experiences. Skilled in managing busy environments, resolving customer inquiries, and supporting team operations to ensure smooth service delivery. Known for fostering positive interactions and contributing to high levels of customer satisfaction.
Energetic Bartender with knack for creating memorable guest experiences and boosting sales. Managed busy shifts with grace, ensuring seamless service and happy customers. Skilled in crafting cocktails and maintaining welcoming atmosphere, contributing to repeat business and positive reviews.
Overview
19
19
years of post-secondary education
5
5
years of professional experience
Work history
Crew Member
McDonalds
2021.10 - 2022.07
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Handled high-pressure situations calmly providing solutions promptly.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
Warehouse Picker
Amazon
2022.08 - 2022.09
- Facilitated smooth operations with adherence to warehouse rules and regulations during shifts.
- Operated pallet jacks for safe transportation of heavy loads across the warehouse floor.
- Followed company protocols whilst working, enhancing overall operational efficiency and consistency.
- Maintained regular communications with supervisors, resolving any issues promptly for minimal disruption in operations.
- Packaged picked items securely, reducing risk of damage during transit.
Floor and Bar Staff
Brewdog
Dublin
2023.07 - 2025.10
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Rotated stock regularly, reducing waste from expired products.
- Prepared beverages, ensuring consistent quality.
- Made cocktails for customer enjoyment.
- Assisted in training new staff, contributing to team efficiency.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Front of house team member
Mad Egg
Clondalkin, Ireland
2025.10 - Current
- Facilitated positive dining experiences by providing excellent customer service.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Assisted guests with queries or requests for optimal guest experience.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Promoted special offers or events to increase awareness among customers.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
Education
St Lorcans BNS
2008.01 - 2016.01
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Pobalscoil Isolde
2016.01 - 2022.01
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TUD Tallaght
2022.01 - 2026.07
Skills
- Digital Marketing
- Graphic Design
- Customer Service
- Marketing
- Sales persuasion
- Professionalism and etiquette
- Patience and tolerance
- Host and Hostess experience
- Up-Selling practices
LANGUAGE
English
Lingala
Timeline
Front of house team member
Mad Egg
2025.10 - Current
Floor and Bar Staff
Brewdog
2023.07 - 2025.10
Warehouse Picker
Amazon
2022.08 - 2022.09
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TUD Tallaght
2022.01 - 2026.07
Crew Member
McDonalds
2021.10 - 2022.07
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Pobalscoil Isolde
2016.01 - 2022.01
St Lorcans BNS
2008.01 - 2016.01