Results-driven sales and marketing professional with 15 years of experience in customer engagement, relationship building, and business development. Passionate about connecting people with the right products and solutions, with a strong background in sales strategy, digital marketing, and brand promotion. Adept at understanding customer needs, creating impactful marketing campaigns, and driving business growth. Skilled in lead generation, CRM management, and data-driven decision-making to optimize sales performance.
• Provided high-quality customer experiences in a fast-paced sales environment.
• Built strong rapport with clients, ensuring brand loyalty and customer retention.
• Contributed to an engaging, sales-focused atmosphere aligned with brand values.
• Client consultation & communication
• Customer relationship management
• Upselling & product recommendations
• Appointment scheduling & time management
• Led a sales team, ensuring smooth workflows and high performance.
• Managed customer interactions, resolving challenges and optimizing sales processes.
• Developed sales and marketing strategies to enhance brand visibility and customer engagement.
• Managed online sales channels and optimized digital marketing strategies.
• Cultivated long-term customer relationships through personalized engagement.
• Leveraged data analytics to improve conversion rates and customer satisfaction.
• Assisted in sales, branding, and promotional campaigns to increase store footfall.
• Provided personalized customer service, improving customer retention.
• Developed product knowledge-based sales techniques to drive revenue.