Andreas Ballreich
Dublin,Ireland
Overview
22
22
years of professional experience
2027
2027
years of post-secondary education
Work history
Direct Sales Executive
Allianz Partners
Dublin , Ireland
11.2020 - Current
- Worked with Direct Individual clients and retention for group leavers .
- Collaborated closely with The Medical Underwriting Team to ensure Policy accuracy and Customer satisaction.
- Participated actively in weekly team meetings to discuss and improve performance metrics.
- Fostered positive relationships with customers to enhance loyalty and retention of Key accounts
- Exceeded Indivdiual Monthly Sales Targets .
- properly prepare and executive outbound calls and achieve weekly call targets.
Senior Claims Officer
Allianz Partners
Dublin
07.2018 - 11.2020
- Company Overview: Ireland
- Training New Hires
- Responsible for coaching and Mentoring Claims officers in the Bucharest office to familiarise them with IGO product's
- Point of contact for German and French Region within the IGO Team.
- Assisting team leader with senior tasks such as managing team performance by assigning and copying claims, reprocessing, Quarterly Team reports using various tools and databases such as Salesforce, Discoverer, Sidekick and Excel.
- Managing the Team's SLA by assigning out daily claims, ensuring Targets are met.
- Processing and solving of written complaint and queries
- Mentoring New hires through their probation period
- Reaching and Exceeding daily Target's.
- Ireland
Claims Officer
Allianz Partners
Dublin
03.2013 - 07.2018
- Company Overview: Ireland
- Claims adjudication and Claims assessment if related to any pre-existing conditions or if treatments are covered.
- Processing and solving of written complaint and queries, issuing Quarterly report to Team Leader.
- Mentoring New hires through their probation period.
Technical Support Agent
Xerox
Blanchardstown, Leinster
08.2012 - 03.2013
- Company Overview: Ireland
- Remote Troubleshooting, supporting client remotely
- Managing client's account
- Ireland
Cabin Service Supervisor
Ryanair
10.2006 - 07.2012
- Company Overview: Ireland
- Ensuring Crew is compliant with all safety regulations for Passengers
- Coordinating Crew and delegating Tasks
- Handling customers inquiry
- Managing daily sales Target
- Ireland
Electrician
Electricité Rapp Pascal
07.2005 - 02.2006
- Company Overview: France
- Electric installation in Houses
- Wiring and Maintaining electric installations or machine in Factory
- France
Supervisor
Haagen Dazs
Dublin, Leinster
07.2003 - 07.2005
- Company Overview: Ireland
- Managing Staff Rotas, Holidays
- Assuring customer satisfaction is maintained
- Placing orders for weekly Supply
- Ensuring all health, safety and hygienic regulations are adhered
- Ireland
Education
Accredited Product Advisor - Private Medical Insurance
Insurance Institute Of Ireland
Dublin, Leinster /2017 - 01.2018
BETC National Diploma Advanced - Electrician apprenticeship
01.2001 - 01.2003
BETC First Diploma - Electro technique
Lycee George Baumont
01.1999 - 01.2001
Leaving Certificate -
College Sainte-Marie
France 01.1994 - 01.1999
Skills
- MOS
- Meeting sales targets
- Selling to customer needs
- Product knowledge mastery
- Salesforce crm tools
- Key account handling
- Closing deals
- Customer Service
Personal Information
- Citizenship: German
- Date of birth: 10/04/82
Affiliations
- Hiking
- Cooking
- Playing Golf
- Playing soccer
Languages
German
Native
French
Native
English
Proficient (C2)
Timeline
Direct Sales Executive
Allianz Partners
11.2020 - Current
Senior Claims Officer
Allianz Partners
07.2018 - 11.2020
Claims Officer
Allianz Partners
03.2013 - 07.2018
Technical Support Agent
Xerox
08.2012 - 03.2013
Cabin Service Supervisor
Ryanair
10.2006 - 07.2012
Electrician
Electricité Rapp Pascal
07.2005 - 02.2006
Supervisor
Haagen Dazs
07.2003 - 07.2005
BETC National Diploma Advanced - Electrician apprenticeship
01.2001 - 01.2003
BETC First Diploma - Electro technique
Lycee George Baumont
01.1999 - 01.2001
Leaving Certificate -
College Sainte-Marie
01.1994 - 01.1999
Accredited Product Advisor - Private Medical Insurance
Insurance Institute Of Ireland
/2017 - 01.2018
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