Andreas Ballreich
Dublin,Ireland
Overview
22
22
years of professional experience
2027
2027
years of post-secondary education
Work history
Direct Sales Executive
Allianz Partners
Dublin , Ireland
2020.11 - Current
- Worked with Direct Individual clients and retention for group leavers .
- Collaborated closely with The Medical Underwriting Team to ensure Policy accuracy and Customer satisaction.
- Participated actively in weekly team meetings to discuss and improve performance metrics.
- Fostered positive relationships with customers to enhance loyalty and retention of Key accounts
- Exceeded Indivdiual Monthly Sales Targets .
- properly prepare and executive outbound calls and achieve weekly call targets.
Senior Claims Officer
Allianz Partners
Dublin
2018.07 - 2020.11
- Company Overview: Ireland
- Training New Hires
- Responsible for coaching and Mentoring Claims officers in the Bucharest office to familiarise them with IGO product's
- Point of contact for German and French Region within the IGO Team.
- Assisting team leader with senior tasks such as managing team performance by assigning and copying claims, reprocessing, Quarterly Team reports using various tools and databases such as Salesforce, Discoverer, Sidekick and Excel.
- Managing the Team's SLA by assigning out daily claims, ensuring Targets are met.
- Processing and solving of written complaint and queries
- Mentoring New hires through their probation period
- Reaching and Exceeding daily Target's.
- Ireland
Claims Officer
Allianz Partners
Dublin
2013.03 - 2018.07
- Company Overview: Ireland
- Claims adjudication and Claims assessment if related to any pre-existing conditions or if treatments are covered.
- Processing and solving of written complaint and queries, issuing Quarterly report to Team Leader.
- Mentoring New hires through their probation period.
Technical Support Agent
Xerox
Blanchardstown, Leinster
2012.08 - 2013.03
- Company Overview: Ireland
- Remote Troubleshooting, supporting client remotely
- Managing client's account
- Ireland
Cabin Service Supervisor
Ryanair
2006.10 - 2012.07
- Company Overview: Ireland
- Ensuring Crew is compliant with all safety regulations for Passengers
- Coordinating Crew and delegating Tasks
- Handling customers inquiry
- Managing daily sales Target
- Ireland
Electrician
Electricité Rapp Pascal
2005.07 - 2006.02
- Company Overview: France
- Electric installation in Houses
- Wiring and Maintaining electric installations or machine in Factory
- France
Supervisor
Haagen Dazs
Dublin, Leinster
2003.07 - 2005.07
- Company Overview: Ireland
- Managing Staff Rotas, Holidays
- Assuring customer satisfaction is maintained
- Placing orders for weekly Supply
- Ensuring all health, safety and hygienic regulations are adhered
- Ireland
Education
Accredited Product Advisor - Private Medical Insurance
Insurance Institute Of Ireland
Dublin, Leinster /2017 - 2018.01
BETC National Diploma Advanced - Electrician apprenticeship
2001.01 - 2003.01
BETC First Diploma - Electro technique
Lycee George Baumont
1999.01 - 2001.01
Leaving Certificate -
College Sainte-Marie
France 1994.01 - 1999.01
Skills
- MOS
- Meeting sales targets
- Selling to customer needs
- Product knowledge mastery
- Salesforce crm tools
- Key account handling
- Closing deals
- Customer Service
Personal Information
- Citizenship: German
- Date of birth: 10/04/82
Affiliations
- Hiking
- Cooking
- Playing Golf
- Playing soccer
Languages
German
Native
French
Native
English
Proficient (C2)
Timeline
Direct Sales Executive
Allianz Partners
2020.11 - Current
Senior Claims Officer
Allianz Partners
2018.07 - 2020.11
Claims Officer
Allianz Partners
2013.03 - 2018.07
Technical Support Agent
Xerox
2012.08 - 2013.03
Cabin Service Supervisor
Ryanair
2006.10 - 2012.07
Electrician
Electricité Rapp Pascal
2005.07 - 2006.02
Supervisor
Haagen Dazs
2003.07 - 2005.07
BETC National Diploma Advanced - Electrician apprenticeship
2001.01 - 2003.01
BETC First Diploma - Electro technique
Lycee George Baumont
1999.01 - 2001.01
Leaving Certificate -
College Sainte-Marie
1994.01 - 1999.01
Accredited Product Advisor - Private Medical Insurance
Insurance Institute Of Ireland
/2017 - 2018.01