Andréa Salim
Galway
Summary
Experienced administrative and logistics professional with expertise in document control, compliance, and customer service. Strong skills in data analysis, process improvement, and ensuring adherence to regulations. Advanced proficiency in Excel for data management and analysis. Fluent in Portuguese, English, and Spanish. Highly adaptable and open to relocation for professional opportunities.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
de la Mau Investimentos
Lisbon
01.2020 - 01.2024
- Managed documents, databases, and investor relations, ensuring compliance with company policies
- Prepared reports and presentations, supporting data analysis for decision-making.
Customer Service Roles
Various Companies
01.2010 - 01.2019
- Delivered customer service and supported event operations, maintaining adherence to company standards and protocols.
Logistics Operations Intern
Prefeitura de Florianópolis
Santa Catarina
01.2015
- Prepared reports and assisted in compliance-related customer service
- Supported operational processes to ensure regulatory adherence.
Transport Logistics Operator
Gollog
Florianópolis
01.2014
- Managed cargo tracking and ensured compliance with air cargo regulations.
Education
Excel - Advanced Level Certification -
Galileu Formação e Serviços
Aveiro, PT12.2023
Excel - Intermediate Level Certification -
Galileu Formação e Serviços
Aveiro, PT12.2023
English Course -
Cambridge School
Lisbon, PT12.2022
Business Management Course -
Universidade Europeia
Lisbon, PT12.2021
Skills
- Advanced Excel (Intermediate & Advanced Certification)
- Document Management & Control
- Data Analysis & Reporting
- Regulatory Compliance
- Process Optimization
- Customer Service & Issue Resolution
Personal Information
- Relocation: Open to relocation
- Nationality: Portuguese
Languages
- Portuguese, Fluent
- English, B2-C1
- Spanish, B2-C1
Timeline
Administrative Assistant
de la Mau Investimentos
01.2020 - 01.2024
Logistics Operations Intern
Prefeitura de Florianópolis
01.2015
Transport Logistics Operator
Gollog
01.2014
Customer Service Roles
Various Companies
01.2010 - 01.2019
Excel - Advanced Level Certification -
Galileu Formação e Serviços
Excel - Intermediate Level Certification -
Galileu Formação e Serviços
English Course -
Cambridge School
Business Management Course -
Universidade Europeia
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