Andrea McSweeney

• Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams. Prepared Irish, US & Swiss contracts/ contract extensions.
• Improved organisational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Ensured compliance with Swiss labor laws, reducing legal risks through regular policy reviews and updates. Ensuring work permits and overtime hours were not in breach of Swiss law.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance for Ireland, US and Switzerland.
• Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.

• Built strong relationships with clients through regular communication and understanding their unique needs.
• Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
• Improved client satisfaction by consistently providing high-quality candidates for various positions.
• Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.

Certified in Microsoft PL-900

Certified in Microsoft AZ-900

• Worked one on one with Clients to improve their business requirements for D365 app.
• Independently delivered Microsoft trainings to Clients (MS Teams/D365)
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Improved Business direction by prioritising customers, identified issues, analysed information and provided solutions to problems.
• Used critical thinking to break down problems and come up with solutions during client meetings

• Greet customers in bar area of fast paced pub with energy and enthusiasm
• Anticipate customer needs and provide proactive service.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Built solid rapport with many frequent customers to cultivate guest loyalty

6 Months Placement with Dairygold's Finance department

• Accepted and processed weekly account payments for contractors
• Input milk quality data entry
• Demonstrated respect, friendliness and willingness to help wherever needed
• Assisted with month-end closing processes and verified journal entries
• Submitted correspondences memos, and emails
• Scheduled meetings for account reviews and preparation for account reviews

• Milked 180 cows independently for multiple summers
• Managed bringing in Cows, Milking independently start to finish and changing of paddocks
• Feeding calves

Blarney Filling Station - Centra store, a high turnover convince store as well as a petrol station. It was sociable interacting with Customers as well as being part of a team environment.

• Operated cash register for cash, giftcard, and credit card transactions with excellent accuracy levels.
• Answered questions about store policy and addressed customer concerns
• Facilitated customers in completing purchases, located items and joining reward programs
• Worked flexible schedule and extra shifts to meet business needs.

Dealt with customers at the Ploughing Championship Sept 2016 and also at Board Bia Bloom Festival June Bank Holiday 2017.

• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Informed customers of current promotions to encourage additional sales purchases.