Andrea McConnon
Kildare
Summary
Hardworking and reliable individual with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings and individually.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate Cashier
Michael Kors
Kildare
10.2023 - Current
- Promoted loyalty programs to increase customer retention.
- Processed returns and exchanges according to company policies.
- Helped other team members as needed during peak business times.
- Participated in periodic inventory counts as assigned by management.
- Provided information about products and services to customers.
- Assisted with training new employees on proper cash handling procedures.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Greeted customers and provided excellent customer service.
- Answered phone calls promptly with a professional demeanor.
- Resolved customer complaints or referred them to management for resolution.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Organized merchandise in the store for easy access by customers.
- Operated a cash register to accurately process sales transactions.
Retail Sales Associate
Boss
Kildare
04.2022 - 10.2023
- Promoted special offers and discounts to encourage additional purchases.
- Tracked inventory levels throughout the day and restocked items as needed.
- Completed transactions in an efficient manner while providing excellent customer service.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Addressed customer questions and concerns regarding products and services.
- Cross-sold products and services to increase average transaction value.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Education
Ardscoil Rath Iomghain
Kildare 05-2023
BCL - Law And Business
Maynooth University
Kildare Skills
- Cash handling
- Inventory management
- Customer promotions
- Conflict resolution
- Customer engagement
- Product knowledge
- Team collaboration
- Employee training
- Effective communication
- Problem solving
Certification
- Leaving Certificate results are available upon request
- Certificates for both singing and piano exams with the London college of music examinations
References
References available upon request.
Timeline
Retail Sales Associate Cashier
Michael Kors
10.2023 - Current
Retail Sales Associate
Boss
04.2022 - 10.2023
Ardscoil Rath Iomghain
BCL - Law And Business
Maynooth University
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