Anastasija Simutkina
Galway,County Galway
Summary
Experienced in hospitality sector, with focus on providing top-notch customer service in fast-paced environments. Skilled in communicating with customers, managing orders and ensuring smooth operations for maximum customer satisfaction. Possess strong multitasking skills and fast learning abilities, capable of quickly adapting to new menus and restaurant procedures.
Overview
4
4
years of professional experience
Work history
Waitress assistant
Capris
Galway, County Galway
2025.02 - 2025.09
- Assisted in menu planning, contributing to variety and innovation.
- Followed health regulations whilst handling food, promoting safe practices.
- Streamlined order placements with clear communication to kitchen staff.
- Alleviated workload of wait staff through diligent assistance.
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Enhanced customer service by promptly taking orders and delivering food.
Waitress assistant
Freddy's restaurant
Galway, County Galway
2023.03 - 2024.12
- Followed health regulations whilst handling food, promoting safe practices.
- Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
Bartender
Phoneix bar
Dundalk, Louth
2021.09 - 2022.09
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Collaborated with team members to provide seamless service during busy periods.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
Education
Bachelor of Arts - Law and Global media
University of Galway
Galway 2023.09 -
Skills
- Communicative and articulate
- Multitasking efficiency
- Strong memory capacity
- Patience under pressure
- Marketing and sales experience
- Food safety
Affiliations
- Surfing
- journalism
- drawing / painting
Languages
Russian
Intermediate
Spanish
Elementary
Accomplishments
European youth parliament - Iberian forum delegate
Model UN in NYC - delegate
Ethereal magazine writer and event organiser
GOO magazine editor
Totally Dublin editor
Timeline
Waitress assistant
Capris
2025.02 - 2025.09
Bachelor of Arts - Law and Global media
University of Galway
2023.09 -
Waitress assistant
Freddy's restaurant
2023.03 - 2024.12
Bartender
Phoneix bar
2021.09 - 2022.09