Anastasiia Dovhenko
Dublin,Ireland
Summary
Dynamic and enthusiastic professional with a strong background in customer service and stock control. Demonstrates exceptional multitasking efficiency and effective listening skills, ensuring seamless order fulfilment and stock replenishment. Known for a positive attitude and outgoing nature, consistently enhancing customer satisfaction. Committed to leveraging skills in a challenging role that fosters growth and development.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Sales assistant
Polostores
Dublin, Ireland
04.2023 - Current
- Assisted customers in locating desired products and provided tailored recommendations to enhance their shopping experience.
- Supported daily operations by restocking shelves and organising merchandise to maintain an appealing store environment.
- Monitored inventory levels and reported discrepancies to management to facilitate timely replenishment of stock.
- Assisted in maintaining cleanliness and organisation of sales floor and storage areas to create a welcoming atmosphere.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Trained new staff members, fostering a supportive working environment.
Sales assistant
adidas
Odessa, Ukraine
03.2021 - 02.2022
- Assisted customers in selecting merchandise by providing tailored recommendations based on individual preferences.
- Maintained high standards of store presentation by organising displays and restocking shelves regularly.
- Collaborated with team members to improve product knowledge and enhance overall customer service.
- Consistently achieved 100–120% of daily sales targets, handling over 35 client interactions per day.
Education
Bachelor of Science - Linguist and teacher
International Humanitarian University
Odessa 09.2018 - 08.2022
Skills
- Order fulfilment
- Positive attitude
- Effective listening
- Stock control
- Customer Service
- Stock replenishment
- Outgoing and enthusiastic
- Multitasking efficiency
Affiliations
- My hobbies are machine embroidery and watching movies.
Languages
English
Intermediate (B1)
Russian
Native
Ukrainian
Native
Timeline
Sales assistant
Polostores
04.2023 - Current
Sales assistant
adidas
03.2021 - 02.2022
Bachelor of Science - Linguist and teacher
International Humanitarian University
09.2018 - 08.2022