Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Anastasiia Dovhenko

Anastasiia Dovhenko

Dublin,Ireland

Summary

Dynamic and enthusiastic professional with a strong background in customer service and stock control. Demonstrates exceptional multitasking efficiency and effective listening skills, ensuring seamless order fulfilment and stock replenishment. Known for a positive attitude and outgoing nature, consistently enhancing customer satisfaction. Committed to leveraging skills in a challenging role that fosters growth and development.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Sales assistant

Polostores
Dublin, Ireland
04.2023 - Current
  • Assisted customers in locating desired products and provided tailored recommendations to enhance their shopping experience.
  • Supported daily operations by restocking shelves and organising merchandise to maintain an appealing store environment.
  • Monitored inventory levels and reported discrepancies to management to facilitate timely replenishment of stock.
  • Assisted in maintaining cleanliness and organisation of sales floor and storage areas to create a welcoming atmosphere.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Trained new staff members, fostering a supportive working environment.

Sales assistant

adidas
Odessa, Ukraine
03.2021 - 02.2022
  • Assisted customers in selecting merchandise by providing tailored recommendations based on individual preferences.
  • Maintained high standards of store presentation by organising displays and restocking shelves regularly.
  • Collaborated with team members to improve product knowledge and enhance overall customer service.
  • Consistently achieved 100–120% of daily sales targets, handling over 35 client interactions per day.

Education

Bachelor of Science - Linguist and teacher

International Humanitarian University
Odessa
09.2018 - 08.2022

Skills

  • Order fulfilment
  • Positive attitude
  • Effective listening
  • Stock control
  • Customer Service
  • Stock replenishment
  • Outgoing and enthusiastic
  • Multitasking efficiency

Affiliations

  • My hobbies are machine embroidery and watching movies.

Languages

English
Intermediate (B1)
Russian
Native
Ukrainian
Native

Timeline

Sales assistant

Polostores
04.2023 - Current

Sales assistant

adidas
03.2021 - 02.2022

Bachelor of Science - Linguist and teacher

International Humanitarian University
09.2018 - 08.2022

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Anastasiia Dovhenko