Ana Maria Mare
Dublin
Summary
Quick learner and motivated, recently completing the Manual and Computerized Bookkeeping course, eager to leverage my expertise in a challenging new role. Skilled in scheduling, inventory management, and staff training, with a strong focus on safety and compliance. Possess a solid foundation in Human Resources Development together with basic bookkeeping principles and a commitment to continuous learning. Known for exceptional leadership, coordination, and communication skills.
Overview
7
7
years of professional experience
Work History
Deputy Store Manager
Aldi
05.2022 - 01.2024
- Provided leadership and direction to store employees, ensuring customer satisfaction
- Managed daily operations of the store, including scheduling staff, ordering inventory, and resolving customer complaints
- Assisted in recruiting and training new team members
- Ensured compliance with all safety policies and procedures
- Monitored performance of staff members by providing feedback on a regular basis
Sales Assistant
Aldi
10.2021 - 05.2024
- Greeted customers and provided assistance with product selection
- Assisted in creating displays to promote products
- Organized stockroom shelves, racks and bins according to store layout and product categories
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner
Supervisor
Russell Court Hotel
10.2018 - 10.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Assistant
Dunnes Stores
10.2017 - 10.2018
- Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Managed efficient till operations, including scanning items, processing payments and issuing receipts
- Accepted and processed cash, cheque, card and mobile payments
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions
- Received and processed product returns
Education
Diploma - Manual and Computerized Bookkeeping
Cork College
12-2024
Human Resources Development
Ibat College
12.2021
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National Pedagogical College
06.2014
Skills
- Bookkeeping
- Scheduling
- Human Resources
- Attention to Detail
- Coordination Skills
- Communication Skills
- Team Management
- Sage
LANGUAGES
English
Timeline
Deputy Store Manager
Aldi
05.2022 - 01.2024
Sales Assistant
Aldi
10.2021 - 05.2024
Supervisor
Russell Court Hotel
10.2018 - 10.2021
Sales Assistant
Dunnes Stores
10.2017 - 10.2018
Human Resources Development
Ibat College
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National Pedagogical College
Diploma - Manual and Computerized Bookkeeping
Cork College
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