Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

ANA KASSIA CARDOSO

Summary

Eligible to work full time under the Stamp 4 visa.

Overview

9
9
years of professional experience

Work History

Content Moderator

Telus International
Dublin
05.2023 - Current
  • Reviewing online search results to improve their content quality.
  • Providing feedback and analysis on content found in search engine results and ratings on their relevance to the search terms used.
  • Reviewing language in search results by examining grammar, tone, and cultural relevance.
  • Evaluating the filtering of content or how a search engine responds to a query, checking the relevancy and accuracy of the results.
  • Rating the effectiveness of help tools for searches.

Social Media Assistant

Mad Yolks
06.2022 - 06.2023
  • Implemented posting schedule, considering web traffic and customer engagement metrics for optimum results
  • Produced compelling, high-quality content for social media platforms
  • Generated content calendars to plan a consistent stream of new content, scheduling content to reach the audience at optimum times
  • Created content promoting audience engagement and increased audience presence on company websites
  • Coordinated with photographers, editors, and owners of the business to achieve the best results.

Supervisor

Hampton Hotel
11.2019 - 04.2023
  • Monitored supply levels and generated purchase orders to replenish and maintain bar inventory
  • Provided training for new employees
  • Effectively and efficiently dealt with customer complaints, providing solutions and managing resolution
  • Maintained facility compliance with health codes, sanitation requirements, and license regulations.

Coordinator of Video Editing

Makro video
02.2015 - 12.2017
  • Led a team of editors and freelancers on the delivery of video assets for the Government and a big variety of national clients
  • Managed bookings of audio and video production to optimize team availability
  • Explored and created new ways to resolve problems with processes, technology, and team members to improve overall efficiency and delivery of quality service
  • Collaborated with team members to achieve target results
  • Created plans and communicated deadlines to complete projects on time
  • Actively listened to customers (Government and Advertising agencies) to fully understand requests and address concerns to team members.

Education

Postgraduate Degree - Interactive Digital Media

Griffith College
Dublin
2025

Bachelor of Arts - Marketing

Independent College
Ireland
2022

Bachelor of Arts - Advertising

Faculdade Sul americana FASAM
Brazil, Brazil
2014

Skills

  • Strong communication skills
  • Problem-solving
  • Quick learner
  • Knowledge of Premiere-Pro
  • Knowledge of Canva
  • Knowledge of P5js

Additional Information

  • Photography

Interest in working in activities that deal with artistic forms, designs, patterns, and projects that allows self-expression.

  • Creative Coding with p5.js

I developed a strong interest in p5.js during my postgraduate studies, where I explored its use for interactive graphics and visualizations, blending art and technology.

Languages

Portuguese
First Language
English
Proficient (C2)
C2
Spanish
Intermediate (B1)
B1

Timeline

Content Moderator

Telus International
05.2023 - Current

Social Media Assistant

Mad Yolks
06.2022 - 06.2023

Supervisor

Hampton Hotel
11.2019 - 04.2023

Coordinator of Video Editing

Makro video
02.2015 - 12.2017

Postgraduate Degree - Interactive Digital Media

Griffith College

Bachelor of Arts - Marketing

Independent College

Bachelor of Arts - Advertising

Faculdade Sul americana FASAM

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ANA KASSIA CARDOSO