Ana Silva
Summary
Organised and adaptable professional with experience in customer service, administration and fast-paced operational environments. Strong attention to detail, communication and time management skills, with experience using SAP, Microsoft Excel and Word. Comfortable working independently, managing priorities and learning new systems quickly. Fluent in Portuguese and English, with strong Spanish comprehension. Seeking a remote or hybrid opportunity in travel, customer service or operations.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Warehouse Material Handler
Manpower
Dublin, Ireland
06.2025 - Current
- Manage inventory and material movements using SAP.
- Prepare materials and orders according to production requirements.
- Manage priorities and deadlines in a fast-paced environment.
- Work with Microsoft Excel and Word for administrative tasks.
- Follow 5S and health & safety standards.
Crew Member
McDonald's
Vila do Conde, Portugal
11.2022 - 05.2025
- Provided customer service in a fast-paced environment.
- Handled customer orders, requests and queries.
- Worked across front counter, kitchen, café and beverage areas.
- Managed multiple tasks while maintaining accuracy and efficiency.
- Followed hygiene, safety and operational procedures.
Education
Professional Make-up Artistry
Woman Things Acadamy
Vila do Conde2022
Skills
- Customer Service
- Administration
- Organisation and time management
- Communication
- Problem-solving
- Attention to detail
- Microsoft Excel and Word
- SAP
- Inventory and Order Management
- Independent working
- Quick learner
Languages
English
Advanced
C1
Portuguese
Proficient
C2
Timeline
Warehouse Material Handler
Manpower
06.2025 - Current
Crew Member
McDonald's
11.2022 - 05.2025
Professional Make-up Artistry
Woman Things Acadamy