ANA-MARIA PAUN
Portarling
Summary
Motivated and reliable general science student at Maynooth University, with strong customer service, sales, and administrative experience gained through part-time work and volunteering. Highly organized, with excellent communication and teamwork skills, and a proven ability to balance academic commitments with work responsibilities. Experienced in fast-paced environments, with strong attention to detail, and a clear understanding of health, safety, and hygiene standards. Enthusiastic about learning, adaptable, and committed to delivering high-quality support in both customer-facing and team-based roles.
Overview
4
4
years of professional experience
Work History
Sales + Admin (Volunteer)
Vision Ireland NCBI
Maynooth
10.2023 - 01.2026
- I volunteered during my free time and university breaks at the Vision Ireland - located beside Maynooth University.
- Assisted with customer service, providing friendly and helpful support to shoppers and donors.
- Operated tills, and handled cash and card payments accurately.
- Sorted, priced, and displayed donated items to maintain an organized and welcoming shop environment.
- Supported administrative and stock-related tasks, including organizing donations and record-keeping.
- Worked as part of a team to support the charity's mission, and ensure smooth daily operations.
Takeaway assistant
Apache pizza
Portarlington
04.2024 - 03.2025
- Delivered fast, friendly customer service in a high-volume takeaway environment.
- Took customer orders in person and by phone, ensuring accuracy and efficiency.
- Prepared and packaged food to company standards, maintaining high quality and presentation.
- Operated cash registers and card payment systems with accuracy.
- Maintained cleanliness of work areas, equipment, and front of house in line with food hygiene regulations.
- Communicated effectively with kitchen staff to ensure smooth and timely order preparation.
- I remained calm and organized during busy periods, prioritizing tasks efficiently.
Sales + Administration
Spar
Monasterevin
01.2023 - 09.2023
- Provided friendly and efficient customer service in a fast-paced retail environment.
- Operated tills accurately, handling cash and card transactions with care.
- Assisted customers with product queries, and resolved issues promptly and professionally.
- Replenished stock, checked deliveries, and ensured shelves were well organized and fully stocked.
- Maintained high standards of cleanliness and hygiene in line with store policies.
- Supported administrative tasks, such as record keeping and general store organization.
- Worked effectively as part of a team to ensure smooth daily store operations.
Takeaway assistant
Rustic Restaurant
Naas
03.2022 - 09.2022
- Dealt with customer complaints, ensured resolution and satisfaction.
- Provided friendly service, maximising positive customer satisfaction ratings.
- Maintained clean and organised front of house area to welcome customers.
- Processed cash and card payments promptly.
- Prepared and packaged food for delivery and collection.
- Regularly communicated with kitchen and bar staff to maintain smooth operations.
- Utilised free time productively by cleaning utensils and kitchen equipment regularly.
Education
Bachelor of Science - General Science
Maynooth University
Maynooth01.2026
Leaving Certificate -
St. Paul's Secondary School
Monasterevin, Co Kildare06.2023
Skills
- Excellent customer service and interpersonal skills
- Clear and confident communication
- Strong time management and reliability
- Ability to multitask in fast-paced environments
- Cash handling and till operation
- Sales support and basic administrative skills
- Stock organisation and merchandising
- Attention to detail and accuracy
- Teamwork and collaboration
- Ability to remain calm under pressure
- Strong work ethic and positive attitude
- Health, safety, and hygiene awareness
Languages
- Romanian - Native
- English - Fluent
- Russian - Beginner
Timeline
Takeaway assistant
Apache pizza
04.2024 - 03.2025
Sales + Admin (Volunteer)
Vision Ireland NCBI
10.2023 - 01.2026
Sales + Administration
Spar
01.2023 - 09.2023
Takeaway assistant
Rustic Restaurant
03.2022 - 09.2022
Bachelor of Science - General Science
Maynooth University
Leaving Certificate -
St. Paul's Secondary School