A’mya Guidry
Peyton,United States
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work history
Spa Concierge
Woodhouse Day Spa
Colorado Springs, CO, CO
12.2024 - 09.2025
- Performed data entry into computer system to update client profiles and records.
- Provided exceptional customer service to ensure a pleasant experience for all clients.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Receptionist
Dogtopia
Colorado Springs, CO, CO
04.2024 - 12.2025
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
Bridal Hair Stylist
The Day On Location Beauty
Colorado Springs, CO, CO
03.2023 - 12.2025
- Travel to wedding venues to preform services
- Do trial runs prior to wedding day to ensure brides final look
- Ensure brides are happy and comfortable on the big day
- Perform updos, up styles, formal hairstyling for brides, bridal parties, etc.
- Participated in professional training workshops to expand skill set.
Front Desk Receptionist
Soluxe Salon
Colorado Springs, CO
01.2023 - 03.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Booked appointments
- Kept up the cleanliness of salon
- Handled various administrative duties like filing paperwork or updating databases diligently.
- Provided accurate information about company services to clients, enhancing brand image.
- Ensured timely scheduling of appointments with detailed coordination.
Hairstylist
Blush Dry Bar Salon
Colorado Springs, CO
12.2021 - 01.2023
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pre-booked future appointments to increase repeat business.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Organized scheduling of appointments throughout the day.
- Managed cash register transactions during checkout process.
Receptionist
Meridian Ranch Recreation Center
Peyton, CO
09.2020 - 04.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Reported suspicious individuals to supervisor.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled appointments and maintained and updated appointment calendars.
Dog Sitter
Rover
Colorado Springs, CO, CO
03.2023 - 12.2025
- Provided compassionate care to dogs of all breeds, ages, and temperaments.
- Prepared food to meet needs of animals under care with appropriate meals.
- Provided seamless communication to inform pet owners of visits and pet status.
- Walked and exercised dogs in accordance with owner instructions.
- Ensured that each dog was provided with food, water, and rest as needed.
- Maintained a clean and safe environment while caring for the animals.
- Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
- Administered medication to pets according to veterinarian instructions when necessary.
Education
Hairstyling Certification - Hairstyling
International Salon And Spa Academy
Colorado Springs, CO06.2020
High School Diploma -
Village Online High School
Colorado Springs, CO05.2020
Skills
- Attention to Detail
- Customer Service-Oriented
- Customer Needs Assessment
- Hospitality standards
- Calm under pressure
- Data Entry
- Appointment management
- Personable and outgoing
- Scheduling
- Multitasking and prioritisation
- Interpersonal relations
- Discretion and confidentiality
- Patience and composure
- Verbal and Written Communication
- Merchandising Knowledge
Timeline
Spa Concierge
Woodhouse Day Spa
12.2024 - 09.2025
Receptionist
Dogtopia
04.2024 - 12.2025
Bridal Hair Stylist
The Day On Location Beauty
03.2023 - 12.2025
Dog Sitter
Rover
03.2023 - 12.2025
Front Desk Receptionist
Soluxe Salon
01.2023 - 03.2023
Hairstylist
Blush Dry Bar Salon
12.2021 - 01.2023
Receptionist
Meridian Ranch Recreation Center
09.2020 - 04.2021
Hairstyling Certification - Hairstyling
International Salon And Spa Academy
High School Diploma -
Village Online High School