Amy Power Valentine
4 Richmond way, old nangor road,Clondalkin
Summary
Conversation-loving employee.
Hardworking and customer-focused. I’m the most bubbly person and I love to see people smile. Thank you for taking the time to read my cv.
Overview
1
1
Language
6
6
years of post-secondary education
11
11
years of professional experience
Work History
Supervisor /Dog Grooming Assistant
Pooch Pampering
Dublin
04.2024 - Current
- Trained new employees on company policies, job duties, and performance expectations.
- Developed strategies to improve team performance and productivity.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Complied with company policies, objectives and communication goals.
Team Leader
Costa Coffee
Dublin
03.2024 - Current
- Led a team of baristas to ensure excellent customer service.
- Offered training and support to keep team members motivated and working toward objectives.
- Oversaw inventory management processes and ordered supplies.
- Implemented best practices for cleanliness and safety in the café.
- Managed inventory levels and ordered supplies as needed.
- Supported efforts to create a welcoming atmosphere a welcoming atmosphere for customers and staff.
Bar Staff
Electric Picnic Festival Hap Solutions Group
08.2023 - 09.2023
- Managed stock supply levels, ensuring availability to meet customer demand.
- Interacted with people to provide high levels of customer service and enhance event experience.
- Served alcoholic drinks at events to ensure guest satisfaction. using challenge 25.
- Built and maintained courteous and effective working relationships.
- Assisted team members by taking on additional responsibilities during busy shifts. to aid team success.
- Achieved service time and quality targets.
- Engaged with customers to identify needs and enhance overall service experience.
Food & Beverage Associate
Guinness Store House
10.2015 - 11.2016
- Cash Handling, working in a fast paced environment serving 300+ a day guests in Ireland busiest tourist attraction.
- Provided attentive service to guests, enhancing their overall dining experience., meeting and greeting VIP catering events in the Storehouse.
- Serving, meeting and greeting VIP catering events in the Storehouse.
- Suggested products to customers based on dietary requests and latest food trends.
- Ensured safe hygiene practices in food handling throughout the kitchen. hygiene and food handling standards for full compliance.
Education
Collinstown Park Community College
Dublin 09.2009 - 06.2015
Skills
- Positive & approachable
- Effective communication
- Hospitality management
- Food safety
- Cleaning standards
- Cash management
- Customer service
- Customer resolution
- Front-of-house operations
- Tip distribution
- Public speaking
- Client satisfaction
Languages
English
First Language
Timeline
Supervisor /Dog Grooming Assistant
Pooch Pampering
04.2024 - Current
Team Leader
Costa Coffee
03.2024 - Current
Bar Staff
Electric Picnic Festival Hap Solutions Group
08.2023 - 09.2023
Food & Beverage Associate
Guinness Store House
10.2015 - 11.2016
Collinstown Park Community College
09.2009 - 06.2015