Amy O'Leary
Dublin 15
Summary
I am a student that is driven by a strong foundation in both education and healthcare, I excelled as a Substitute Teacher at Scoil Muire Gan Smal, where my creativity and leadership fostered a positive learning environment. At Hickeys Pharmacy - Uniphar, my communication skills and organizational abilities enhanced customer satisfaction and streamlined pharmacy operations, showcasing my versatility and commitment to excellence. I am extremely positive and love to bring that into any Job role. I love working with others and love to learn in different jobs each day.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Scoil Muire Gan Smal
DUBLIN
09.2023 - Current
- Requested as a substitute teacher based on excellent referrals and trusted performance, I began working there as a substitute and have come to complete my first placement as a student studying primary school teaching.
- Created an environment conducive to learning while managing challenging behaviors.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Fostered a positive learning environment that promoted mutual respect.
Healthcare Customer Service Representative
Hickeys Pharmacy - Uniphar
Dublin 15
10.2021 - Current
- Answered patient call signals and signal lights to determine patients' needs.
- Provided detailed product presentations to customers on a regular basis to promote products and services.
- Developed and maintained a thorough knowledge of all products and services offered.
- Resolved any customer complaints or issues in an efficient manner.
- Assisted customers of all ages with their prescription needs, ensuring accurate and timely service.
- Handled cash transactions efficiently, including operating tills and managing weekend shop operations.
- Oversaw opening and closing procedures as senior staff on weekends, maintaining store security and readiness.
Education
Bachelor of Arts - BA in Geography And Irish
National University of Ireland Maynooth
Kildare10-2024
Masters of Education (Primary) -
National University of Ireland Maynooth
KildareSkills
- Creativity
- Hard-working
- Organization
- Language proficient in English and Irish
- Communication
- Leadership
Timeline
Substitute Teacher
Scoil Muire Gan Smal
09.2023 - Current
Healthcare Customer Service Representative
Hickeys Pharmacy - Uniphar
10.2021 - Current
Bachelor of Arts - BA in Geography And Irish
National University of Ireland Maynooth
Masters of Education (Primary) -
National University of Ireland Maynooth
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