Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Amelia Guy

dublin 8

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Barista

Soren & Son
dublin 8 , dublin
2021.09 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Promoted additional items with beverages, increasing store sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Welcomed customers and helped determine their needs.

Waitress

Kehsk
dublin 4 , dublin
2022.05 - 2022.09
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials and took drink orders.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Sales Associate

Avoca
dublin 8
2020.01 - 2022.03
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Sales Assistant

Plant Life
dublin 8
2020.06 - 2020.08
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with customers to develop designer landscaping plans for various budgets.
  • Monitored company inventory to keep stock levels and databases updated.
  • Advised property owners on appropriate types of plants for specific soil and landscape.
  • Collaborated with team members to achieve target results.

Education

leaving certificate -

St Patricks cathedral Grammer scholl
dublin 8
2016.09 - 2022.06

QQI Level 5 - interior architecture and design

Black Rock Further Education
black rock
2022.09 - Current

Skills

    Exceptional customer service

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Languages

English

Intermediate french

Timeline

QQI Level 5 - interior architecture and design

Black Rock Further Education
2022.09 - Current

Waitress

Kehsk
2022.05 - 2022.09

Barista

Soren & Son
2021.09 - Current

Sales Assistant

Plant Life
2020.06 - 2020.08

Sales Associate

Avoca
2020.01 - 2022.03

leaving certificate -

St Patricks cathedral Grammer scholl
2016.09 - 2022.06
Amelia Guy