Amelia Guy
dublin 8
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Barista
Soren & Son
dublin 8 , dublin
2021.09 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils and seating areas daily.
- Promoted additional items with beverages, increasing store sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Welcomed customers and helped determine their needs.
Waitress
Kehsk
dublin 4 , dublin
2022.05 - 2022.09
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Sales Associate
Avoca
dublin 8
2020.01 - 2022.03
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions about sizing, accessories and merchandise care.
- Maintained customer satisfaction with quick and professional handling of product returns.
Sales Assistant
Plant Life
dublin 8
2020.06 - 2020.08
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked with customers to develop designer landscaping plans for various budgets.
- Monitored company inventory to keep stock levels and databases updated.
- Advised property owners on appropriate types of plants for specific soil and landscape.
- Collaborated with team members to achieve target results.
Education
leaving certificate -
St Patricks cathedral Grammer scholl
dublin 8 2016.09 - 2022.06
QQI Level 5 - interior architecture and design
Black Rock Further Education
black rock 2022.09 - Current
Skills
Exceptional customer service
Timeline
QQI Level 5 - interior architecture and design
Black Rock Further Education
2022.09 - Current
Waitress
Kehsk
2022.05 - 2022.09
Barista
Soren & Son
2021.09 - Current
Sales Assistant
Plant Life
2020.06 - 2020.08
Sales Associate
Avoca
2020.01 - 2022.03
leaving certificate -
St Patricks cathedral Grammer scholl
2016.09 - 2022.06
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