Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Support Worker
KASI
Killarney
01.2025 - Current
Facilitated application processes for medical cards, legal aid and welfare payments for families.
Provided assistance with family reunification visa applications and labor market work permits.
Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
Engaged with support organizations like TUSLA to address client inquiries effectively.
Developed outreach programs to integrate immigrants into community development initiatives.
Order Fulfillment Staff
Aran Sweater Market
Killarney
01.2024 - 12.2024
Packing customer orders for dispatch preparation
Accurate picking of stock for order
Developed strategies for improving customer service standards and increasing customer satisfaction levels.
Hospitality Porter
Evolve Hospitality
Cambridge
01.2023 - 01.2024
Welcomed guests and facilitated luggage transport to and from rooms.
Coordinated transportation and dining reservations for guest convenience.
Reported maintenance issues promptly to ensure timely resolution.
Addressed guest requests as instructed by reception staff.
Conducted regular security checks to maintain safety standards.
Maintained personal hygiene standards by wearing appropriate uniforms and name badges.
Adhered to hotel waste disposal policies for environmental compliance.
Customer Service & Company Representative
The Elite Brand
Lagos
01.2020 - 01.2023
Company Overview: Lagos, Nigeria.
Client communication, project coordination, presentation, and proposal.
Budget management, product sourcing, contract negotiation, quality assurance, and follow-up with clients.
Lagos, Nigeria.
Education
APPLIED SOCIAL STUDIES AND PSYCHOLOGY -
KERRY COLLEGE OF HIGHER EDUCATION
Tralee
09-2025
Introduction to Children First Certificate -
TUSLA Family Agency
11-2024
WEAC CERTIFICATE - GENERAL STUDIES: SCIENCE & ARTS
ADVENTIST SECONDARY TECHNICAL COLLEGE OWERRINTA
08-2020
Skills
Communication skills
Multitasking and pressure management
Open-mindedness
Team collaboration
Flexibility
Proficient in English communication
Office tools expertise
Customer service proficiency
Hobbies and Interests
Yoga
Hiking and climbing
Playing football and tennis
Jogging/Running
References
On request.
Timeline
Support Worker
KASI
01.2025 - Current
Order Fulfillment Staff
Aran Sweater Market
01.2024 - 12.2024
Hospitality Porter
Evolve Hospitality
01.2023 - 01.2024
Customer Service & Company Representative
The Elite Brand
01.2020 - 01.2023
APPLIED SOCIAL STUDIES AND PSYCHOLOGY -
KERRY COLLEGE OF HIGHER EDUCATION
Introduction to Children First Certificate -
TUSLA Family Agency
WEAC CERTIFICATE - GENERAL STUDIES: SCIENCE & ARTS