Amanda Turner

• Consult with customers to upsell, retain, and attract new business while ensuring targets are achieved.
• Resolve and promptly respond to customer concerns, complaints, and inquiries by means of effective communication and upstanding customer service

• Foster all properties of RIBO License while handling incoming/outgoing client calls.
• Maintain accounts and underwriting knowledge of Home and Auto Insurance market.
• Provide rates and quotes to perspective clients.

• Streamlined the company’s vision to be more environmentally sustainable and profitable by managing a self-directed SCRUM method project.
• Collaborated with various teams to facilitate completion of projects.
• Constructed an Environmental Management System including Policy & Procedures as well as application to EMAS for the EMS policy certification.
• Accomplished obtaining Greenweb Sustainable Website certification by researching environmental sustainability business methods.

• Expanded direct sales of commercial restaurant supplies and equipment while advising business owners to ensure effective sales.
• Handled multiple aspects of the customer relationship, from relationships to sales.
• Created invoices, performed payment transactions, and fostered client relationships.
• Restocked, organized, and maintained shelves and assigned portion of company warehouse.

• Supported the Municipal Environmental Minister with existing projects, including planning and execution.
• Shadowed Minister and learned directly through attending meetings, conferences, and various events.
• Collaborated cross-divisionally to create presentations and speeches to be given by the Minister.
• Assisted with writing reports and applications which included funding requisition forms.
• Researched and analyzed data for new and existing projects.

• Instructed weekly labs and tutorial lectures to compliment main course lectures
• Administrated exams and lab assignments; Marked and communicated grades
• Developed close working relationships with students and teaching staff
• Maintained weekly office hours to provide additional student support.

• Operated and monitored automatic welding and press machines & assisted in creating small car parts manually
• Adhered to safety protocols; Ensured proper PPE was worn.

• Greeted & assisted incoming customers, provided excellent customer service
• Maintained a clean and organized store, restocked shelves
• Processed transactions, handled cash and payments for customers.

• Received incoming calls from clients & directed tow truck drivers to assist
• Recorded call information and submitted call logs with details every shift
• Handled & rerouted calls as necessary.

• Greeted & assisted guests by taking their food order and processing payments
• Prepared food and drinks, Assembled orders on trays and take-out bags
• Performed duties as required in kitchen, front desk, and drive-thru.