AMANDA RADBURN
Dublin
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. A sound understanding of administrative responsibilities. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great administrative, communication, organisation and multitasking abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Department Manager
Primark
Eindhoven
09.2018 - 12.2023
- Maximising sales, opportunities and performance
- Managing stock as to minimise cost and maximise profits
- Leading and motivating team to achieve company standards
- Deliver and maintain company operating standards
- Delivering and training staff on high standards of customer service
- Conducted performance evaluations, providing constructive feedback and setting objectives.
- Provided guidance to junior managers on how best to lead their respective teams.
- Ensured compliance with company policies, procedures, and regulations across all departments.
- Enforced safety rules and other policies to protect employees and minimize company liability.
Department Manager
Primark
Eindhoven
06.2014 - 09.2018
- Customer Service
- Working together with the Visual Merchandising team
- Training and development of staff
- Daily staff briefings and task delegations.
Floor Supervisor
Oasis
Dublin
01.2013 - 05.2014
- Recruitment
- Setting daily and weekly targets
- Stock take
- Ensuring the highest level of customer service is provided at all times.
Area Supervisor
Oasis
Eindhoven
04.2011 - 09.2012
- Comminuting with other area supervisors, UK offices and Area Manager
- Making staff schedules
- Recruitment
- Payroll
- Training staff and supervisors on how to bring company standards and expectations to Dutch stores.
Assistant store Manager
Oasis
Dublin
01.2010 - 04.2011
- Daily staff briefings and task delegation
- Recruitment
- Setting daily and weekly targets
- Visual Merchandising
- Store manager cover.
Education
Level 5 Certificate in Business -
Ballyfermot College of Further Education
Dublin, Ballyfermot05.2000
Skills
- Performance Management
- Staff Management
- Customer Service
- Problem-Solving
- Motivational Leadership
- Personnel training and development
- Staff Hiring and Retention
- Operations Management
- Safety and Security
- Work Planning and Organisation
- Retail Management
- Administrative abilities
Certification
First aid training
References
References available upon request
Timeline
Senior Department Manager
Primark
09.2018 - 12.2023
Department Manager
Primark
06.2014 - 09.2018
Floor Supervisor
Oasis
01.2013 - 05.2014
Area Supervisor
Oasis
04.2011 - 09.2012
Assistant store Manager
Oasis
01.2010 - 04.2011
Level 5 Certificate in Business -
Ballyfermot College of Further Education
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