Amal V Nath
Pathanamthitta
Summary
Professional IT specialist with significant experience in systems analysis, troubleshooting, and technology solutions. Adept at fostering team collaboration and ensuring project success through adaptable approaches. Strong skills in network management, cybersecurity, and data analysis. Reliable and results-driven, ready to make impactful contributions to any organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT analyst
Tata Consultancy Services
01.2024 - Current
- Streamlined IT processes for enhanced system efficiency for the client IT systems
- Managed and maintained user accounts, permissions and security settings of a multi-site domain
- Designed and deployed Group Policies within an Active Directory Environment
- Solid knowledge of Microsoft Exchange server and Office 365 operation and maintenance procedures
- Windows or NAS File Share migration to SharePoint
- Microsoft Teams Administration
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Administer and maintain the hybrid and cloud-only identities across multiple Azure AD tenants
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Create and maintain Conditional Access Policies
- Support SAML and OAuth application configurations
- DSAR Data Requests, Handle access investigation requests as required (eDiscovery and Content Search) and respond to data access and loss investigations
- Email Security gateway administration: EOP, Mimecast, Barracuda and Hornet
Process Lead- IT Partner
Bosch Global Software Technologies
06.2021 - 08.2023
- Identities and access management, policy formulation and deployment, PowerShell script generation for automating day to day activates
- AD, Exchange, Office 365 Admin
- One Identity RBAC administration
- Mentored junior team members, providing guidance on best practices and contributing to their professional development.
- Streamlined User Account creation process by implementing efficient workflow management and automation systems.
Officer - System Admin
Bhima Jewels Pvt Ltd
08.2019 - 06.2021
- Company Overview: (Corporate Head Office)
- End-user support, server and desktop administration
- Site-to-site VPN creation and monitoring, DR setup and backup management, Hyper-V administration, cluster creation and management, SAN and NAS administration
- Active Directory, Office 365 and M365 Compliance portal administration
Engineer Technical Support
Inspirisys Solutions Ltd
07.2016 - 08.2019
- Company Overview: (Client: - South Indian Bank)
- Kaspersky Antivirus Admin - EUC Compliance AV Signature, Removable Storage Encryption- Application whitelisting
- IT support for end users and centralized administration of various security products
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Education
B.Tech - Electronics And Communication Engineering
University of Kerala
Thiruvananthapuram, Kerala04.2016
Skills
- Exchange Server Administration
- SharePoint Administration
- Microsoft Teams Admin
- Windows server and Active Directory
- Email Security
- LAN Administration
- WAN Administration
- FortiGate Firewall
- Hyper V
- DNS
- DHCP
- Antivirus server admin
- Cybersecurity knowledge
- Microsoft 365
- OneDrive
- Distribution lists
- PowerShell Scripting
- User Support
- IT troubleshooting
- Customer support
- Risk assessment
- Network administration
- Information security
- Performance optimization
- Teamwork and collaboration
- Communication
- Mentoring
Certification
Microsoft Azure Fundamentals: AZ 900, 09/01/22, 08/31/24
Disclaimer
I hereby declare that the above particulars of facts and information stated are true, correct and complete to the best of my belief and knowledge., 02/22/25, Amal V Nath
Timeline
IT analyst
Tata Consultancy Services
01.2024 - Current
Process Lead- IT Partner
Bosch Global Software Technologies
06.2021 - 08.2023
Officer - System Admin
Bhima Jewels Pvt Ltd
08.2019 - 06.2021
Engineer Technical Support
Inspirisys Solutions Ltd
07.2016 - 08.2019
B.Tech - Electronics And Communication Engineering
University of Kerala
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