Alyssa Frendo
Pascoe Vale
Summary
Positive and upbeat retail sales professional and people-person with years of related experience. Skilled in merchandising products, organizing inventory, and keeping accurate registers. Effortlessly assist customers to complete purchases and individual loyalty to the brand.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Typo
10.2024 - 01.2025
- Greeting customers and helping customers with gift ideas
- unboxing and stocking shelves with merchandise and ensuring items were properly labeled
- Processed transactions using the cash register and handled cash, card payments, returns and gift card transactions
- embossing books with words
Retail Assistant
Vans
10.2024 - 01.2025
- Greeting customers and informing them of current promotions
- Processing transactions using the cash register and handling cash and card payments.
- Handling returns and exchanges
- finding stock in the back
- replenishing and tidying stock on the floor
- Used POS system to process sales, returns, online orders, and gift card activations.
- packing online orders
Retail Assistant
Dangerfields
11.2023 - 11.2024
- Offered recommendations to customers
- Answered customer inquiries regarding product features, pricing, and handling returns and exchanges according to company policies
- Managed cash and credit card transactions
- Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices
- Answered customer phone calls to address concerns and questions
- Packing orders
Sales Assistant
Sexyland
02.2024 - 07.2024
- Conducted price checks for customers
- Top sales person multiple weeks
- Receiving and tagging stock
- Merchandising products on promotional displays and shelves
- Banking
- Handling cash and card transactions
- Provided feedback to management on customer satisfaction and product issues
- Greeting and directed customers based on their needs
- Creating orders and uber deliveries
Social Media Content Creator
Emo Night
09.2021 - 10.2023
- Pitched story ideas in editorial meetings based current trends and reader interests
- Researched topics thoroughly to create informative and engaging content
- Applied make up on clients
- Posted Instagram Stories to Promote emo night
Retail Store Manager
Dangerfields
01.2023 - 05.2023
- Rostering shifts, approving shifts, SWCs, annual leave
- Filling out incident reports
- Training and conducted performance reviews to drive staff development
- Led team meetings to communicate goals, progress, and expectations clearly
- Managed daily operations and monitored activities to guarantee compliance with SOPs and safety regulations
- Analyzed and optimized sales, marketing and promotional strategies using industry expertise
- Handled returns and exchanges according to company policies
- Managed cash register, including processing credit card and cash payments
- Merchandising items according to VM needs
- Guided team by resolving customer issues and assisting with customer transactions
Retail Assistant
Dangerfield
11.2022 - 02.2023
- Welcoming customers and informing them of new promotions
- Helping customers build outfits and styling
- Using POS systems to finalize purchases, cash handling, or card transactions and also handling returns or exchanges
- Moving stock around and changing promotion signage
- Maintained tidy and organized store environment to comply with cleanliness standards
Education
Diploma - Screen And Media in Specialist Make-up
AACM
Melbourne, VIC10.2024
RSA -
Serve It Up
North Melbourne, VIC02.2024
Certificate IV - Visual Arts
NCAT
Melbourne, VIC09.2023
Certificate III - Beauty Services
TMG
Melbourne, VIC01.2021
Skills
- Delegating a team
- Ability to adapt to changing situations
- Customer service
- Communication skills
- Strong work ethic
- Money handling
- Dedication to achieving set goals
- Highly creative individual
- Ability to think outside the box
References
LILY MONKS - Area Manager/ DANGERFIELD- 0428884955
JACQUI - Store Manager/ TYPO- 0418597710
Timeline
Retail Assistant
Typo
10.2024 - 01.2025
Retail Assistant
Vans
10.2024 - 01.2025
Sales Assistant
Sexyland
02.2024 - 07.2024
Retail Assistant
Dangerfields
11.2023 - 11.2024
Retail Store Manager
Dangerfields
01.2023 - 05.2023
Retail Assistant
Dangerfield
11.2022 - 02.2023
Social Media Content Creator
Emo Night
09.2021 - 10.2023
RSA -
Serve It Up
Certificate IV - Visual Arts
NCAT
Certificate III - Beauty Services
TMG
Diploma - Screen And Media in Specialist Make-up
AACM
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