Almudena Carrillo Navero
London,Greater London
Summary
Experienced in digital course design and process optimisation, with proficiency in Articulate 360, Netex Learning Cloud Maker, and various LMS platforms including SumTotal. Skilled in Microsoft Office 365 and Teams, with a strong focus on training programme design. Committed to leveraging these skills to enhance eLearning delivery and drive organisational success.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
L&D Executive
Fexco Group
London
06.2022 - Current
- Collaborate with SMEs to design and develop a comprehensive library of blended learning resources focused on leadership, expertise, and compliance.
- Create interactive and accessible learning materials using Articulate 360 (Rise 360), applying instructional design principles to ensure alignment with learning objectives.
- Utilise LMS platforms to deliver, track, and optimise digital training resources, improving learner engagement and tracking outcomes.
- Conduct needs assessments to tailor training resources, ensuring alignment with organizational goals and compliance standards.
- Facilitate both virtual and in-person training sessions, providing feedback and evaluating the impact against key performance indicators.
Training Assistant
Fexco Group
London
09.2018 - 10.2020
- Assisted in onboarding and upskilling team members, successfully delivering training sessions that improved proficiency in essential skills and compliance protocols.
- Created engaging learning content using Netex Learning Cloud Maker, with a focus on accessibility and engagement.
- Supported design and evaluation of training programmes, ensuring continuous improvement and content relevance.
Foreign Exchange Sales Advisor
No1 Currency, Fexco Group
London
05.2015 - 08.2018
- Delivered exceptional customer service, fostering strong relationships and encouraging repeat business through effective communication.
Education
Professional Diploma in Learning Experience Design - Digital Learning
Digital Learning Institute
Online 10.2024 - 04.2025
B.A. Management and Public Administration - Economics, Sociology and Legal.
University of Malaga
Malaga. 10.2007 - 02.2011
Skills
- Digital Course Design Software: Articulate 360 (Rise 360), Netex Learning Cloud Maker
- LMS Platforms: SumTotal, in-house LMS, and other eLearning delivery tools
- Microsoft Office 365 & Teams
- Process Optimisation & Training Programme Design
Core competencies
- Instructional Design & Blended Learning: Skilled at designing blended learning programs combining eLearning, live sessions, and workplace activities to maximise learner engagement and retention
- Learning Management Systems (LMS): Proficient in navigating and optimising LMS platforms for effective training resource delivery and learner progress tracking.
- Collaboration with SMEs: Experienced in partnering with subject matter experts to create and deliver tailored, high-quality learning resources.
- Innovative Learning & Custom Programs: Expertise in conducting needs assessments to design tailored training initiatives with interactive elements that enhance engagement.
Certification
- Compliance and Risk Management Course, One Education, London.
- Anti-Money Laundering (AML) Training, One Education, London.
- Advanced Coaching for Business, City University of London, London.
- Coaching for Business, City University of London, London.
- Personal Coaching, The Coaching Academy, London.
Languages
Spanish
Native
English
Fluent
Affiliations
- Travelling: I enjoy exploring new cultures.
- Dancing: It boosts my creativity and teamwork.
- Climbing: Builds my resilience and problem-solving skills.
- Reading: Keeps me updated on trends.
- Mushroom Foraging: Cultivates patience while enhancing my attention to detail.
Timeline
Professional Diploma in Learning Experience Design - Digital Learning
Digital Learning Institute
10.2024 - 04.2025
L&D Executive
Fexco Group
06.2022 - Current
Training Assistant
Fexco Group
09.2018 - 10.2020
Foreign Exchange Sales Advisor
No1 Currency, Fexco Group
05.2015 - 08.2018
B.A. Management and Public Administration - Economics, Sociology and Legal.
University of Malaga
10.2007 - 02.2011
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