Alla Jelezkova
Sofia
Summary
Experienced clinical research professional with a strong background in clinical monitoring. Proficient in using EDC systems such as RAVE and Inform, as well as Clinical Trial Management Systems (CTMS). Skilled in Microsoft Power Query and Excel, with a thorough understanding of Good Clinical Practice (GCP). Committed to advancing clinical trials through accurate data management and adherence to regulatory standards.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Centralized Monitor
IQVIA
Sofia
09.2019 - 01.2025
- Monitor site performance and make recommendations for timely corrective actions
- Provide Inputs to clinical study teams, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections
- Support Clinical Lead to perform oversight on clinical deliverables on assigned projects as per the protocol, SOPs, respective regulation/guidelines
- Manage the operational insight of the assigned projects and complete the study/site metrics trending
- Ensure complete and accurate documentation of all the study specific tools and templates and keep the project audit ready
Clinical Process Coordinator
IQVIA
Sofia
04.2017 - 09.2019
- Under supervision, perform assigned administrative tasks to support team members with project execution
- Assist the team in the preparation, handling, distribution, filing and archiving of documentation according to the scope of work and standard operating procedures
Customer support representative
Onprocess Technology
Sofia
04.2013 - 09.2016
- Communication with customers via phone and emails, support in logistics area, outsourcing project for Hewlett Packard
Education
Bachelor's Degree - Journalism
Sofia university "St. Kliment Ohridski"
09.2007 - 07.2011
Skills
- Clinical research
- Clinical Monitoring
- Experience with EDC: RAVE and Inform
- Clinical Trial Management System (CTMS)
- Microsoft Power Query
- Excel
- Good Clinical Practice (GCP)
Personal Information
- Date of birth: 03/07/90
- Gender: Female
- Nationality: Bulgarian
Languages
English
Fluent
Bulgarian
Native
Russian
Native
Timeline
Centralized Monitor
IQVIA
09.2019 - 01.2025
Clinical Process Coordinator
IQVIA
04.2017 - 09.2019
Customer support representative
Onprocess Technology
04.2013 - 09.2016
Bachelor's Degree - Journalism
Sofia university "St. Kliment Ohridski"
09.2007 - 07.2011
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