A driven individual with experience and a special interest in customer service and communication. I have a proven ability to handle transactions and assist customers efficiently. I am ready to contribute to boosting sales and creating positive shopping experiences.
Overview
5
5
years of professional experience
Work history
Human Resource Intern
O' Carroll Engineering Company
, Ireland
2025.02 - 2025.08
Supported daily HR operations within a structured corporate environment, handling confidential employee information with professionalism and discretion.
Coordinated internal communications, contributing to a positive and efficient workplace culture.
Developed strong organisational and interpersonal skills transferable to high-level client interactions.
Worked in a detail-oriented environment requiring accuracy, confidentiality, and strong communication.
Restaurant Server
The Victoria Hotel
2020.07 - 2024.08
Delivered personalised, high-quality service to an international clientele in a high-end fast-paced hospitality environment.
Drove revenue through tailored menu recommendations and effective upselling techniques.
Built strong guest relationships, contributing to repeat visits and enhanced customer satisfaction.
Maintained a polished and professional environment aligned with premium service standards.
Managed high-pressure situations with composure, ensuring a consistently positive guest experience.
Developed strong product knowledge and confidently guided clients towards purchasing decisions.
Education
Bachelor of Business Studies -
University of Limerick
Limerick
/2021 - /2024
Bachelor of Business Studies - Dual Degree -
Audencia Business School
France
/2024 - /2026
Skills
Client Relationship Management
Personalised Customer Experience
Sales & Upselling Techniques
Communication & Emotional Intelligence
Attention to Detail & Presentation
Adaptability in Fast-Paced Environments
Professionalism & Discretion
INTERESTS
I have a great interest in Luxury fashion and personal styling, with a strong awareness of trends and high-end brands.
I have international travel and cultural experiences.
I live a Health, wellness, and active focused lifestyle.
I have strong enthusiasm in receiving and delivering premium customer experiences.