Alison Sheehan
Cork City,NSW
Summary
Hardworking and reliable candidate with six years experience in professional cleaning. Well-versed in routine and deep cleaning procedures. Consistently manages numerous office building floors independently with no supervision and relative ease. Focused on always producing high-quality. My overall aim is demonstrate dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
8
8
years of professional experience
Work History
Early Years Educator
Oakview Village Cork city council
Cork, Ireland
09.2021 - Current
- Supervised and interacted with children and planned and implemented age-appropriate activities.
- Evaluated employee performance and coached on areas in need of improvement.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained health standards for food preparation, diapering and medication administration, Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Call Centre
Givetel
Sydney
10.2023 - 05.2024
- Performed outbound calling campaigns to promote new products or services.
- Attended regular training sessions on updates and changes within the industry or organization.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Developed effective working relationships with team members across multiple departments.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Office Cleaner
Allpro Cleaning Service Cork city council
Cork, Ireland
05.2016 - 12.2022
- Utilised time management and efficient cleaning methods to meet deadlines.
- Followed safety protocols when using hazardous chemicals for cleaning purposes.
- Transported waste materials to designated collection points.
- Organized and used industrial cleaning products following strict safety procedures.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Education
Bachelor - Early Care And Education
Munster Technological University
05.2023
High School Diploma -
Terence Mac Swiney Community College
Cork, Ireland05.2018
Skills
- Completed in chemical awareness course
- Garda vetting
- First aid and cpr certificate
- Manual handling
- Fire safety certificate
- Healthy hygiene certificate
- Open to feedback
- Organized
- Enforcing Safety Protocols
- Attention to detail
Timeline
Call Centre
Givetel
10.2023 - 05.2024
Early Years Educator
Oakview Village Cork city council
09.2021 - Current
Office Cleaner
Allpro Cleaning Service Cork city council
05.2016 - 12.2022
Bachelor - Early Care And Education
Munster Technological University
High School Diploma -
Terence Mac Swiney Community College