Project Management
Swiftqueue Technologies
Maynooth University
11.2022 - 09.2023
- Lead the implementation of ISO 27001 (Information Security) and ISO 23001 (Business Continuity)
Alison Browne
Dublin
Summary
Adaptable Senior Project Management Consultant with 10+ years of managing complex projects and programs to deliver exceptional service to clients. Well-versed in financial management and consulting to meet strategic goals and objectives. Detail-oriented with excellent project building and leadership skills to carry out complex contractual and administrative tasks under tight deadlines with confidence and enthusiasm.
Work History
Project Management
Deutsche Bank
Dublin
02.2020 - 09.2022
- Managed the re-location of roles from Dublin to Germany/India aligned to the Deutsche Bank global strategy in moving operations out of Dublin
Project Management
Barclays Bank Europe
Dublin
01.2019 - 08.2019
- Onboarded the Service Management Governance for Corporate Banking, Investment Banking, Markets and Treasury moving the Service Centre from London to Dublin in support of 9 European Barclays Branches.
Project Management
Rabobank
The Netherlands
05.2016 - 12.2018
- Setup a Service Centre ahead of taking on new business from Latin America: Setup SLAs and the rollout of a workflow ticketing system and a capacity management system
Project Management
Rabobank
Dublin
2014.04 - 2016.03
- PM working with COO in the Closing down of ACC Bank
- ISO 9001 implementation for European Service Centre (Operations, Finance and Technology)
- Onboarding of London Loan Book Porfolio
Assistant Manager – Self Service Banking Channels
AIB Bank
Dublin
01.2010 - 01.2013
- Setup of ATM Merchant Customer Support Desk following the arrival of self-fill retail ATMs
Other Roles
AIB Bank
Dublin
05.1991 - 12.2009
AIB IT Help Desk, Business Analyst, Corporate Loans
Education
B.A. Financial Services -
University College Dublin
ISO Auditor -
Accredited
Accredited
PRINCE2 Practionner
Information Technology
Dorset College
Skills
- Stakeholder Relations
- Performance Monitoring
- Agile Methodologies
- Customer Relationship Management
- Project Management
- Work Planning and Prioritization
- Documentation and Reporting
- Complex Problem Solving
- Budget Control
- Quality Assurance
- Relationship Building
- Information Technology Management
- Verbal and Written Communication
- Project management proficiency
- Project management specialist
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Project Management
Swiftqueue Technologies
11.2022 - 09.2023
Project Management
Deutsche Bank
02.2020 - 09.2022
Project Management
Barclays Bank Europe
01.2019 - 08.2019
Project Management
Rabobank
05.2016 - 12.2018
Project Management
Rabobank
2014.04 - 2016.03
Assistant Manager – Self Service Banking Channels
AIB Bank
01.2010 - 01.2013
Other Roles
AIB Bank
05.1991 - 12.2009
B.A. Financial Services -
University College Dublin
ISO Auditor -
Accredited
Accredited
PRINCE2 Practionner
Information Technology
Dorset College
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