Summary
Work History
Education
Skills
Quote
Timeline
OfficeManager

Alison Browne

Dublin

Summary

Adaptable Senior Project Management Consultant with 10+ years of managing complex projects and programs to deliver exceptional service to clients. Well-versed in financial management and consulting to meet strategic goals and objectives. Detail-oriented with excellent project building and leadership skills to carry out complex contractual and administrative tasks under tight deadlines with confidence and enthusiasm.

Work History

Project Management

Swiftqueue Technologies
Maynooth University
2022.11 - 2023.09
  • Lead the implementation of ISO 27001 (Information Security) and ISO 23001 (Business Continuity)

Project Management

Deutsche Bank
Dublin
2020.02 - 2022.09
  • Managed the re-location of roles from Dublin to Germany/India aligned to the Deutsche Bank global strategy in moving operations out of Dublin

Project Management

Barclays Bank Europe
Dublin
2019.01 - 2019.08
  • Onboarded the Service Management Governance for Corporate Banking, Investment Banking, Markets and Treasury moving the Service Centre from London to Dublin in support of 9 European Barclays Branches.

Project Management

Rabobank
The Netherlands
2016.05 - 2018.12
  • Setup a Service Centre ahead of taking on new business from Latin America: Setup SLAs and the rollout of a workflow ticketing system and a capacity management system

Project Management

Rabobank
Dublin
2014.04 - 2016.03

- PM working with COO in the Closing down of ACC Bank

- ISO 9001 implementation for European Service Centre (Operations, Finance and Technology)

- Onboarding of London Loan Book Porfolio

Assistant Manager – Self Service Banking Channels

AIB Bank
Dublin
2010.01 - 2013.01
  • Setup of ATM Merchant Customer Support Desk following the arrival of self-fill retail ATMs

Other Roles

AIB Bank
Dublin
1991.05 - 2009.12

AIB IT Help Desk, Business Analyst, Corporate Loans

Education

B.A. Financial Services -

University College Dublin

ISO Auditor -

Accredited

Accredited

PRINCE2 Practionner

Information Technology

Dorset College

Skills

  • Stakeholder Relations
  • Performance Monitoring
  • Agile Methodologies
  • Customer Relationship Management
  • Project Management
  • Work Planning and Prioritization
  • Documentation and Reporting
  • Complex Problem Solving
  • Budget Control
  • Quality Assurance
  • Relationship Building
  • Information Technology Management
  • Verbal and Written Communication
  • Project management proficiency
  • Project management specialist

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Project Management

Swiftqueue Technologies
2022.11 - 2023.09

Project Management

Deutsche Bank
2020.02 - 2022.09

Project Management

Barclays Bank Europe
2019.01 - 2019.08

Project Management

Rabobank
2016.05 - 2018.12

Project Management

Rabobank
2014.04 - 2016.03

Assistant Manager – Self Service Banking Channels

AIB Bank
2010.01 - 2013.01

Other Roles

AIB Bank
1991.05 - 2009.12

B.A. Financial Services -

University College Dublin

ISO Auditor -

Accredited

Accredited

PRINCE2 Practionner

Information Technology

Dorset College
Alison Browne