Summary
Work History
Education
Skills
Timeline
Generic

Alisha Courtney

Dublin

Summary

Dedicated and compassionate Social Care Worker with a Bachelor’s degree in Social Care, seeking a full-time position to leverage my extensive experience in supporting individuals within social care settings. Adept at conducting comprehensive assessments, developing tailored interventions, and collaborating within multidisciplinary teams. Aspiring to pursue a Master’s in Social Work to further enhance my ability to make a meaningful impact in the community.

Work History

Retail Assistant

Tesco
  • Assisted customers with product selection, answered queries and provided advice.
  • Provided excellent customer service by attending to customer needs in a timely manner.
  • Restocked shelves with new merchandise when required.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Explained information about quality, value and style of products to influence customer buying decisions.

Social Care Worker

Sundial House DePaul
Dublin
  • Conducted thorough safety and well-being assessments for individuals experiencing substance misuse issues, ensuring accurate identification of needs and risks.
  • Executed detailed risk assessments, adhering strictly to organizational policies and legal regulations.
  • Designed and implemented individualized harm reduction interventions, significantly improving client outcomes.
  • Maintained meticulous case records and reports, demonstrating excellent written communication and attention to detail.
  • Utilized strong computer skills for data management and report generation.
  • Collaborated with healthcare professionals, social workers, and other stakeholders to deliver comprehensive care plans.
  • Demonstrated proactive problem-solving skills and the ability to work independently while fostering a collaborative team environment
  • Organized recreational activities for clients in order to promote social interaction and wellbeing.
  • Encouraged clients to participate in meaningful activities that promoted self-esteem.
  • Evaluated and addressed individual client needs and concerns.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.

Social Care Worker

St. Michaels House
Dublin
  • Supported adults with intellectual disabilities, including those with high support needs and complex behavioral issues.
  • Conducted thorough assessments to identify individual needs and developed tailored interventions to enhance clients' quality of life.
  • Worked closely with multidisciplinary teams, including psychologists, occupational therapists, and family members, to ensure holistic and client-centered care.
  • Provided behavior management support and crisis intervention, reducing incidents of challenging behavior.
  • Produced comprehensive reports and documentation, ensuring accurate and timely communication of client progress and needs.
  • Engaged in continuous professional development to stay updated with best practices in social care and intellectual disability support.
  • Organized recreational activities for clients in order to promote social interaction and wellbeing.
  • Liaised with other professionals in order to coordinate effective care provision.
  • Facilitated group sessions to help service users develop new skills or cope better with difficult situations.
  • Promoted independence by helping service users learn how to manage day-to-day tasks independently.
  • Collaborated with multidisciplinary team of mental health case managers and disability workers.

Education

Bachelor of Arts - Applied Social Studies in Social Care

Technological University of Dublin
Blanchardstown
05-2024

Skills

  • Assessment & Intervention: Proficient in safety and risk assessments, and intervention planning
  • Report Writing: Strong in producing detailed and accurate reports
  • Team Collaboration: Effective team player in multidisciplinary settings
  • Problem-Solving: Excellent at independent task initiation and problem resolution
  • Technical Proficiency: Skilled in data management and report generation
  • Compassionate Care: Committed to empathetic and supportive care
  • Creative & Innovative Thinking: Able to develop unique solutions and interventions

Timeline

Social Care Worker

Sundial House DePaul

Social Care Worker

St. Michaels House

Retail Assistant

Tesco

Bachelor of Arts - Applied Social Studies in Social Care

Technological University of Dublin

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Alisha Courtney