Operations Process Specialist and Strategic Operations Leader with 18 years of experience driving sales enablement, process optimization, and team development. Situations and challenges to best enhance the organizational brand.
Hi, I’m
Aline Menjadeu
Process Specialist
Summary
Overview
18
years of professional experience
1
Certification
Work History
Accenture
Process Operations
01.2012 - 01.2024
Job overview
- Company Overview: Accenture Ireland
- Directed management of an extensive portfolio exceeding 6,000 opportunities valued at over $10 million in combined budget and revenue.
- Ensured compliance with sales policies while preparing and coordinating a community of 600 senior executives and deal teams for new business meetings and deal approvals for stakeholders across 10 countries!
- Enhanced understanding of company procedures through targeted support.
- Conducted UAT testing and deployed five advanced tools to support organizational change initiatives.
- Supported the refresh process for up to 850 clients each year.
- Streamlined core processes, resulting in significant productivity gains of 30%.
- Enhanced stakeholder satisfaction by redesigning communication processes and applying sales enablement policies.
- I facilitated annual meetings with stakeholders, totalling 300, to ensure compliance with the company's sales procedures.
- Increased operational efficiency by 15% through streamlined processes and data analysis.
- Improved the efficiency of data pipelines by 35%, resulting in significant time savings.
- Increased client satisfaction scores by 20% by streamlining communication processes.
- Boosted team performance by 15% by implementing advanced training and development programs.
Accenture
Account Planning Lead EU Client Teams
01.2021 - 01.2024
Job overview
- Oversaw and supported business partners in managing account planning activities
- Facilitated and coordinated quality control, approval timelines, process guidelines, tool navigation, access, best practices, and compliance guidance in the tool 'Manage MySales'
- Analyzed data to ensure adherence to process guidelines and provided insights for continuous improvement
Accenture
Automated Pipeline Scrubbing Process Lead
01.2021 - 01.2024
Job overview
- Led automated pipeline scrubbing team, ensuring efficient scheduling, data checks, and weekly reporting
- Utilized Excel and Power BI for in-depth data analysis, identifying trends and areas for improvement
- Provided expert guidance to technical teams, addressing issues to enhance process efficiency
- Developed best practices for pipeline scrubbing, ensuring compliance and data accuracy
- Collaborated with global management to drive continuous improvement in pipeline processes
- Delivered actionable insights and recommendations to senior leadership for strategic planning
Accenture
Supervisor
01.2013 - 01.2024
Job overview
- Developed training strategies, onboarding processes, and documentation for the team
- Increased leadership effectiveness by 15% through quarterly performance feedback sessions
- Participate in performance achievement review
Accenture
I&D Network Lead and Racial Equality Co-Lead
01.2020 - 01.2024
Job overview
- Company Overview: Accenture Ireland
- Initiated and launched the Accenture African and Caribbean Network in Ireland, growing it to over 100 members
- Created a 3-year action plan and objectives for the network, leading a committee of 12 people supporting 4 departments
- Guided the creation of two other networks: the Asian, Pacific, and Latin American Network
- Played a key role in fostering Accenture's partnership with six external organizations to support the company's inclusion and diversity goals
- Helped initiate the Anti-Racism Taskforce to address pressing issues within the company
- Created a program for leaders to address potential racism and discrimination, aligned with the CEO's commitment to zero tolerance of racism
- Co-Developed the racial equality action implementation strategy for Accenture Ireland to address crucial issues raised by employees, revise current company policies, and address gaps
- Accenture Ireland
Accenture
Cash and Credit Management (Analyst)
01.2006 - 01.2012
Job overview
- Company Overview: Accenture Ireland
- Accenture Ireland
Education
University College Dublin
Diploma in Leadership and Management
12.2025
University Overview
Accenture My Learning Site
Six Sigma and Lean - Foundation and Principle
11.2023
University Overview
University College Dublin
Diploma in Project Management, 1st Class Hons - Merit
01.2022
University Overview
ASC Training Centre
Cities & Guild Diploma in Computer Applications and Account
01.2004
University Overview
Skills
- Process Design & Optimization
- Team Leadership & Mentoring
- Change Management
- Stakeholder Engagement
- Revenue Pipeline Management
- Quality Assurance & Compliance
- Training & Development
- Risk Management
- Data Analysis & Reporting
- Business Process Transformation
- Account Planning
- Pipeline Management
- Performance Management
- Financial Operations
- Vendor Management
- Strategic Planning
- Business Strategy
- Operational Excellence
- KPI Monitoring
- Leadership Development
- Cultural Intelligence
- Diversity & Inclusion
- Public Speaking
- Event Management
- Negotiation
- Problem-solving
- Strategic Communication
- Team Building
- Change Leadership
- Interpersonal Skills
- Cross-cultural Communication
- Executive Presentations
- Organizational Development
- Employee Engagement
- Workshop Facilitation
- Client Relationship Management
- Microsoft Office Suite (Advanced Excel)
- Salesforce
- SAP
- Manage My Price
- Manage My Engagement
- IDRA
- Manage My Sales
- Business Intelligence Tools
- CRM Systems
- ERP Systems
- Data Visualization
- Microsoft PowerPoint
- Microsoft Word
- Cloud Computing
- Digital Transformation Tools
- Business Analytics Platforms
- Project Management Software
Certification
- Quality audit representative for Accenture - ISO
- Lean Six Sigma Certification
- Salesforce Certified Administrator
- Ireland Driver's License
Accomplishments
Accomplishments
- Accenture Dancing in the Rain award for leading the Change on the new launch of the automated tool Sales Concierge.
- Accenture Account Planning Support Award for a successful deadline issue resolution for Gallia Government's Client Accounts.
- Accenture V360 Awards, Market Unit Winner - Finalist (twice) 2023 for the promotion of I&D partnership with 5 organizations, Partnership with Global Tech Advocate and the launch of Racial Equality Task Force.
Hobbies and Interests
Hobbies and Interests
- Interview hosting
- Movies
- Singing
- Theatre
- Volunteering
- Member of Accenture Choir
Languages
Languages
- English, Proficient
- French, Native
Timeline
Account Planning Lead EU Client Teams
Accenture
01.2021 - 01.2024
Automated Pipeline Scrubbing Process Lead
Accenture
01.2021 - 01.2024
I&D Network Lead and Racial Equality Co-Lead
Accenture
01.2020 - 01.2024
Supervisor
Accenture
01.2013 - 01.2024
Process Operations
Accenture
01.2012 - 01.2024
Cash and Credit Management (Analyst)
Accenture
01.2006 - 01.2012
University College Dublin
Diploma in Leadership and Management
Accenture My Learning Site
Six Sigma and Lean - Foundation and Principle
University College Dublin
Diploma in Project Management, 1st Class Hons - Merit
ASC Training Centre
Cities & Guild Diploma in Computer Applications and Account
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