Aline Dantas
Galway
Summary
Experienced in retail, professional with a strong track record of focus and organization. Dedicated to adhering to company policies and consistently achieving pre-established goals. Expert in balancing personal and professional commitments while maintaining production levels that exceed expectations.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Boylesports
05.2023 - 08.2024
- Training and supervision of new staff members.
- Provide excellent customer service, addressing inquiries and solving customer issues.
- Monitor and manage the cash float effectively.
- Ensure compliance with local and national regulations governing betting shops.
Glor
09.2022 - 04.2023
- Performed administration and café duties while delivering excellent customer service.
Eason’s
11.2021 - 01.2022
- Short-term contract during the Christmas period performing cashier duties and providing customer assistance.
General Operator
Integer Medical
07.2021 - 10.2021
- Ensured high quality and quantity of guide wires.
- Daily and weekly reports about the production of quality.
Public area / Room service assistant
Hardiman Hotel
09.2020 - 06.2021
- I work mostly weekends and take requests from guests and assist in servicing rooms and making beds after guests stay.
Cleaner
GSA
03.2020 - 09.2020
- I work both mornings & evenings in 2 different stores around Galway
- I perform a high standard of cleanliness at all times so customers could shop in a safer environment.
Retail Manager
Pitucha Clothes- Brazil
03.2016 - 01.2020
- A family-owned business day-to-day administration and customer-facing position.
Mortgage Consultant
Santander Bank- Brazil
01.2012 - 01.2016
- Worked as a mortgage advisor and bank clerk.
- Assisted clients in selecting the best loan product for their needs based on budget constraints and goals.
Education
Some College (No Degree) - Beauty Specialist
Galway Technical Institute
Galway09-2024
Some College (No Degree) - Cambridge English Certificate
Further Education Training Course Hub
Ennis10-2023
English Course -
Atlantic School Galway
12.2021
Business Degree - Business Administration
University Zacarias De Goes
Brazil12-2014
Skills
- Customer Service Expertise
- Committed Team Player
- Observant & Friendly
- Proactive Problem-Solving
- Efficient and punctual
- Educated, well-mannered and respectful
References
References available on request
Languages
Portuguese
First Language
English
Upper Intermediate (B2)
B2
Affiliations
- Passionate about beauty and fashion world.
- Volunteering with elderly people.
- Enjoy trying to cook new foods and discover new cultures .
- Plant lover.
- See life as an unmissable experience.
- My grandmother's favorite granddaughter.
Timeline
Assistant Manager
Boylesports
05.2023 - 08.2024
Glor
09.2022 - 04.2023
Eason’s
11.2021 - 01.2022
General Operator
Integer Medical
07.2021 - 10.2021
Public area / Room service assistant
Hardiman Hotel
09.2020 - 06.2021
Cleaner
GSA
03.2020 - 09.2020
Retail Manager
Pitucha Clothes- Brazil
03.2016 - 01.2020
Mortgage Consultant
Santander Bank- Brazil
01.2012 - 01.2016
Some College (No Degree) - Beauty Specialist
Galway Technical Institute
Some College (No Degree) - Cambridge English Certificate
Further Education Training Course Hub
English Course -
Atlantic School Galway
Business Degree - Business Administration
University Zacarias De Goes
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