Alina Cemirtan
Dublin
Summary
Hard working and happy woman with knowledge of maintenance processes and procedures, time management and planning, focused in customer service ,maintenance scheduling and documentation.
Open to meet more people and more opportunities , prone to enrich my knowledge in any field
Overview
9
9
years of professional experience
Work History
Treatment Coordinator
Dentaltech Group
Dublin
12.2022 - Current
- Welcoming and introducing patients to the practice.
- Understanding and analyzing patients' cases, needs, and goals.
- Explaining the steps and procedures necessary for achieving the goals.
- Establish and maintain a good, trusting, and supportive relationship based on concern for treatment.
- Discuss treatment options, payment options.
- Schedule/manage the patient journey with us.
- Follow up to ensure the process is finished and the customer is pleased.
Dental Nurse
Dentaltech Group
Dublin
09.2022 - 12.2022
- Removed rubber dams, matrices, and temporary restorations.Assisted the dentist with various dental treatments, such as fillings and crowns.
- Examined gums, using probes, to locate periodontal recessions, and signs of gum disease.Charted conditions of decay and disease for diagnosis and treatment by dentists.
Junior Sales Manager
LuxProbaGroup SRL - Nestlé DEPARTMENT
Chisinau, Republic Of Moldova
03.2018 - 12.2021
- Reaching the monthly and annual goals.
- Monitored customers' preferences to determine the focus of sales efforts.
- To create a good relationship with the customers of the company.
- Communicated effectively with customers, determining their needs, and providing recommendations.
- Generated monthly and annual sales reports.
- Supervised, coached, and mentored member staff. Analyzing new steps for better sales.
Junior Sales Agent
Natusana SRL
Chisinau, Republic Of Moldova
07.2015 - 04.2018
- Identified and contacted potential customers to generate sales leads.
- Researched customer needs, preferences, and buying habits to inform sales strategies.
- Attended trade shows and industry events to promote products or services.
Education
Public Administration
State University of Republic of Moldova
Chisinau01-2017
Skills
- Treatment Planning
- Interpersonal and customer service skills, the ability to communicate, explain the service to costumers
- Patient care coordination
- Time management skills
- Good listening skills
- Good organizational skills
- Team oversight
Languages
Romanian
First Language
English
Upper Intermediate (B2)
B2
Russian
Advanced (C1)
C1
Timeline
Treatment Coordinator
Dentaltech Group
12.2022 - Current
Dental Nurse
Dentaltech Group
09.2022 - 12.2022
Junior Sales Manager
LuxProbaGroup SRL - Nestlé DEPARTMENT
03.2018 - 12.2021
Junior Sales Agent
Natusana SRL
07.2015 - 04.2018
Public Administration
State University of Republic of Moldova
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