Alice Kelly
London,England
Summary
I am a dedicated and committed events coordinator and recently General Manager with experience in planning and executing over 50+ art-based events per week while managing a team of staff and interns at Alternative Dublin. I have expertise in coordinating various logistics, budgeting (including ordering stock and staffing hours), vendor management and upholding relationships with various venues across Dublin. From this experience I have mastered my organisation and multitasking skills. I have exceptional interpersonal and communication skills in the workplace as well as good leadership qualities with a focus on delivering high quality events and maintaining a positive and productive work environment.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Alternative Experiences
Dublin, Ireland
01.2025 - 03.2025
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Fostered a high-performance culture, resulting in increased productivity.
- Managed a team of 50+ events hosts and artists
- Collaborated with Failte Ireland on their Winter In Dublin campaign.
- Directed day-to-day work of 4 full time employees and anywhere from 5-10 interns, and motivated teams to exceed objectives.
- On call over weekends and evenings.
Events Coordinator & Office Manager
Alternative Experiences
Dublin, Ireland
01.2024 - 01.2025
- Managed both private and corporate bookings for events and walking tours.
- Hired as events coordinator but promoted to include office manager as part of my duties in July 2024.
- Ensuring all events are staffed and transport/ accommodation is booked if needed.
- Staff Hiring.
- Regular meetings with the venues we work with around Dublin to book in dates/ ensure they are happy with our events.
- Handled the invoicing and payment processes for events and tours.
- Provide exceptional customer service, addressing client inquiries throughout the booking process.
- Maintained organised records of bookings, payments, and client communications.
Brand Ambassador
Raw Marketing
Dublin, Ireland
03.2023 - 01.2024
- I began working part-time at Raw Marketing driven by a keen interest in marketing and brand engagement at events and festivals.
- Attended promotional events representing the brand, enhancing company reputation.
- Often hosted in one of the premium lounges at the 3Arena, guiding high-profile clients to their seats, addressing any questions and generally enhancing their experience.
- Participated in events such as the Bray Air Show and Electric Picnic, collaborating with various brands in brand activation zones.
- Employee of the month twice in my time working here.
Brand Manager for Marc Jacobs
Brown Thomas
Dublin , Ireland
09.2021 - 01.2024
- Tracked stock levels with daily audits; managed visual merchandising and communicated with Marc Jacobs head offices in New York and London about new drops and visual merchandising.
- Launched new product lines in store, boosting overall brand recognition.
- Developed marketing plans to support the department sales.
- Trained as a Level 3 refunder, handling out-of-date refunds and exchanges, and managing returns of damaged or faulty items.
- I assisted with PR and marketing initiatives at Brown Thomas, including preparation for press weeks for spring-summer and autumn-winter collections.
- Committed to providing exceptional customer experiences, going above and beyond for visitors and shoppers alike.
- I worked with the head stylist on show prep, including transporting stock, assisting with model fittings, and ensuring the event runs smoothly while offering my input on looks if needed.
Education
Bachelor of Arts - History of Art & Architecture with Sociology
Trinity College Dublin
Dublin, Leinster 09.2017 - 05.2021
Diploma of Higher Education - PR and Marketing
University College Dublin
Dublin 03.2023 - 11.2023
Skills
- Resilience under pressure
- Proactive approach
- Interpersonal communication
- Vendor negotiation
- Customer relationship management
- Budget administration
- Highly organised
- Working with KPIs
- Logistics planning
- Team Leadership
- HR systems knowledge
References
References available upon request.
Timeline
General Manager
Alternative Experiences
01.2025 - 03.2025
Events Coordinator & Office Manager
Alternative Experiences
01.2024 - 01.2025
Brand Ambassador
Raw Marketing
03.2023 - 01.2024
Diploma of Higher Education - PR and Marketing
University College Dublin
03.2023 - 11.2023
Brand Manager for Marc Jacobs
Brown Thomas
09.2021 - 01.2024
Bachelor of Arts - History of Art & Architecture with Sociology
Trinity College Dublin
09.2017 - 05.2021
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