Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alice Cullinane

Ballybeg

Summary

An outgoing and motivated Store Assistant with an eye for detail and a drive to work hard. Experienced in payment processing, creating eye-catching merchandise displays and customer service. Attentive and skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organised and presentable. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Jewelry Sales Associate

Blacoe Jewellers
Galway
03.2024 - Current
  • Greeted and provided exceptional customer service to all customers.
  • Demonstrated product knowledge to answer customer questions and inquiries.
  • Maintained an organized and clean store environment, including dusting displays regularly.
  • Executed routine opening and closing procedures.
  • Advised customers on the selection of products based on their needs and preferences.
  • Resolved customer complaints professionally.
  • Cleaned shelves, counters and tables to maintain an organised store.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Sales Assistant

Dunnes Stores
Galway
09.2023 - 11.2023
  • Greeted customers and assisted with product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Greeted customers to determine wants or needs.
  • Assisted in creating displays to promote products.
  • Organised stockroom shelves, racks and bins according to store layout and product categories.
  • Maintained cleanliness of the sales floor area at all times.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, and attendance policies.

Shop Assistant

Spar
Ennis
09.2022 - 12.2022
  • Completed daily checklists for smooth shop operations.
  • Maintained work area organization and cleanliness to uphold production levels and safety standards.
  • Maintained ideal stock levels of work supplies for shop needs.
  • Received items and orders and check items for quality and accuracy against documentation.
  • Operated cash register or POS system to receive cash and credit card payments.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Organized ingredients and restocked supplies to prepare for busy periods.

Crew Member

McDonald's
Ennis
08.2021 - 11.2022
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into a computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Trained new employees in policies and procedures.
  • Operated cash register or POS system to receive cash and credit card payments.

Retail Shop Assistant

Seoidin
Ennis
12.2018 - 02.2020
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Accepted and completed cash and credit card payments.
  • Aided customers find specific products, answered questions and offered product advice.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain an organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

Leaving Cert -

Colaiste Muire
Ennis
05.2021

Bachelor of Science - Public Health Nutrition

Atlantic Technological University
Galway

Skills

  • POS Systems
  • Cross and Upselling
  • Customer Service
  • Merchandising and Display
  • Merchandise Receiving and Handling
  • Merchandise Recommendations
  • Sales and Promotions
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Retail Operations
  • Time Management
  • Staff Training
  • Store Opening and Closing
  • Till Counting
  • SPSS
  • Microsoft word and excel
  • leadership
  • Cash Handling
  • Problem-Solving
  • Customer Assistance
  • Store Organisation
  • Adaptability and Flexibility

References

References available upon request.

Timeline

Jewelry Sales Associate

Blacoe Jewellers
03.2024 - Current

Sales Assistant

Dunnes Stores
09.2023 - 11.2023

Shop Assistant

Spar
09.2022 - 12.2022

Crew Member

McDonald's
08.2021 - 11.2022

Retail Shop Assistant

Seoidin
12.2018 - 02.2020

Leaving Cert -

Colaiste Muire

Bachelor of Science - Public Health Nutrition

Atlantic Technological University

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