Ali Nawaz

• Led front-of-house operations in a high-volume restaurant, ensuring consistently high standards of customer service
• Supervised, trained, and mentored junior staff, improving service efficiency and team coordination
• Managed POS systems, billing, and cash handling with accuracy and accountability
• Resolved customer issues professionally, contributing to strong customer retention and satisfaction

• Delivered efficient and friendly service in a fast-paced dining environment
• Completed daily cash-up procedures and prepared sales reports for management
• Addressed customer queries and complaints in a calm and professional manner

• Provided administrative support including scheduling, correspondence, and document management
• Processed customer orders, invoices, and inventory records with attention to detail
• Prepared reports and spreadsheets using Microsoft Office applications