Ali McNabb
Dublin
Summary
Motivated insurance professional with a business and law degree, and experience at Allianz supporting regulated processes, internal documentation, and training initiatives. Known for accuracy, clear communication, and a collaborative mindset. Now seeking to bring this foundation into a Claims Handler role, where empathy, organization, and process knowledge directly support excellent customer service and compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Underwriting Assistant
Allianz
Dublin
08.2024 - Current
- Manage the Enterprise Underwriting Teams' SharePoint platform, ensuring documentation is structured, accurate, and accessible.
- Worked with all teams across the department to develop process guides that improved consistency and clarity.
- Partnered with management to consolidate and harmonize workflows into a single, standardized approach.
- Collaborated on a department-wide campaign to improve the use of the RESPOND system; supported implementation by uploading materials to SharePoint, and distributing communications and blog content to the full department.
- Created internal blog content and onboarding resources to support knowledge sharing and team training.
- Act as a point of contact for colleagues seeking clarity on processes, contributing to faster internal support.
- Able to manage multiple priorities in a regulated, detail-oriented environment.
Volunteer
UCD Student Legal Service
Dublin
08.2020 - 08.2024
- Provided legal information on tenant rights, consumer protection, and employment disputes.
- Ensured guidance was accurate, clear, and respectful.
- Demonstrated responsibility, confidentiality, and the ability to explain complex information.
Education
Bachelor of Arts - Business And Law
University College Dublin
08-2024
Skills
- Microsoft Office (Word, Excel, Outlook)
- SharePoint (content management and documentation)
- Internal documentation control
- Process coordination in a regulated environment
- Familiarity with MCC and compliance procedures
- Cross-functional teamwork
- Written communication and knowledge sharing
- Collaboration on awareness and compliance campaigns
- Critical thinking and problem-solving
- High attention to detail
- Structured decision-making
- Supportive mindset and willingness to assist others
Certification
- Part-Qualified APA, III (2 of 3 modules passed)
Timeline
Underwriting Assistant
Allianz
08.2024 - Current
Volunteer
UCD Student Legal Service
08.2020 - 08.2024
Bachelor of Arts - Business And Law
University College Dublin
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