Summary
Overview
Work history
Education
Skills
Personal Information
Timeline
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Alexy Dhulst

London,UK

Summary

Automation-focused Quality Assurance Engineer with strong experience owning test strategy within cross-functional product teams. Proven at validating complex, user-facing systems across UI and backend APIs, including AI-driven conversational features. Experienced in balancing automation and exploratory testing to maintain speed, reliability, and excellent customer experience. Confident communicator, able to translate technical quality metrics into clear business impact for both technical and non-technical stakeholders.

Overview

6
6
years of professional experience

Work history

Quality Assurance Engineer (L4)

Amazon Alexa
London
2024.04 - 2026.01
  • Led quality initiatives for the rollout of Alexa+, validating AI-driven, multi-turn conversational experiences through a combination of exploratory testing, automated UI checks, and backend API validation to ensure reliable and natural user interactions at scale.
  • Owned and delivered end-to-end test strategy, including test planning, automated and manual regression, API validation, and post-deployment on-call monitoring to maintain system reliability and customer trust.
  • Presented project outcomes and test results to Amazon Vice Presidents and non-technical stakeholders, translating quality metrics into clear business impact.
  • Developed Python-based automation tools integrated into CI-aligned workflows, improving test readiness by over 30% and reducing team setup time while enabling faster, more reliable regression cycles.
  • Designed and maintained JavaScript/HTML/CSS-based internal tools to improve test execution reporting and result visibility for engineers and stakeholders.
  • Took full ownership in test strategies, and regression frameworks for new Alexa features, ensuring consistent user experiences and high quality standards.
  • Worked closely with engineers and product managers to support a culture of quality and shared responsibility.
  • Designed and maintained automated test suites validating backend APIs, request/response payloads, and business logic supporting Alexa features, ensuring consistency between API behaviour and end-user experience.
  • Leveraged Amazon AWS services to speed up and simplify test processes, improving efficiency for the entire team.

Quality Assurance Technician, French Speaking (L3)

Amazon Alexa
London
2022.05 - 2024.04
  • Validated voice and GUI interactions across mobile (Android/iOS), Fire TV, and Alexa-enabled devices, ensuring a consistent customer experience across platforms and languages.
  • Managed locale-specific testing for French and UK markets, aligning products with cultural and language requirements for improved user satisfaction.
  • Authored detailed test documentation, validated feature behaviour across UI and supporting APIs, and tracked and triaged defects using Jira and TestRail to drive timely, high-quality releases.
  • Identified automation opportunities within manual test flows and collaborated with engineers to transition high-value scenarios into automated coverage.
  • Built strong working relationships with product managers, developers, and fellow QA engineers, contributing to collaborative problem-solving and fast-paced delivery.

Logistics Coordinator (L2)

Amazon Fresh
London
2021.04 - 2022.05
  • Set up and managed the onboarding process for a new logistics partner, building operational workflows from scratch to enable smooth, scalable inventory handling.
  • Oversaw stock and vendor relationships, ensuring accurate reporting and maintaining service level agreements in a demanding supply chain environment.
  • Coordinated teams to resolve operational challenges quickly, demonstrating problem-solving and time management skills that translated into better customer outcomes.
  • Transitioned to a QA career to pursue my curiosity for technology and apply my problem-solving skills in a new field.

Inbound Problem Solver (L1)

Amazon.co.uk
London
2019.09 - 2021.04
  • Investigated inventory discrepancies, contributing to operational QA efforts within the receive/stow/ship departments.
  • Proposed solutions to reduce recurring issues, improving warehouse throughput and accuracy.

Education

HND - International Trade Relations

Enseignement Supérieur Saint Jude
France

Skills

  • Testing & QA: Test strategy and ownership, functional and regression testing, backend API validation, exploratory testing, international locale testing
  • Automation & Languages: Python, Selenium WebDriver, JavaScript, TypeScript (basic exposure) Automation frameworks, modular / page-object test design
  • CI & Tooling: CI-aligned automation pipelines, Jira, TestRail, AWS, SQ
  • Exposure to JavaScript/TypeScript-based test tooling and modern automation practices through collaboration with engineers and internal tool development
  • Web Technologies: HTML, CSS, React (fundamentals)
  • Tools: Jira Software, TestRail, Amazon AWS, SQL
  • Soft skills: Project ownership, teamwork, clear communication, critical thinking, customer focused, process improvement, problem-solving

Personal Information

Timeline

Quality Assurance Engineer (L4)

Amazon Alexa
2024.04 - 2026.01

Quality Assurance Technician, French Speaking (L3)

Amazon Alexa
2022.05 - 2024.04

Logistics Coordinator (L2)

Amazon Fresh
2021.04 - 2022.05

Inbound Problem Solver (L1)

Amazon.co.uk
2019.09 - 2021.04

HND - International Trade Relations

Enseignement Supérieur Saint Jude
Alexy Dhulst