Alexandre Le Perchec
Dublin
Summary
Results-driven professional with 6 years of industry experience, strong leadership, and problem-solving skills. Recognised for aligning projects with business goals and demonstrating great attention to detail. Proven track record in coordinating projects, optimising processes, and driving improvements to support organisational success.
Overview
6
6
years of professional experience
Work History
EMEA Program Manager
TikTok Shop
04.2024 - Current
- Led cross-functional teams in developing innovative training solutions tailored to business requirements.
- Collaborated with department leaders to assess training requirements and create customised plans.
- Established strong relationships with key stakeholders to ensure program initiatives are supported.
- Developed strategic plans, outlining clear objectives and achievable milestones.
Account Manager
Google Shopping (Eden)
01.2022 - 01.2024
- Managing quarterly SMB portfolio across multiple countries (€40M), providing tailored recommendations to optimise campaigns and drive revenue.
- Building and maintaining strong client relationships across European markets.
Quality Assurance
TikTok
01.2021 - 07.2022
- Monitoring ongoing projects for quality assurance while adhering to deadlines.
- Collaborating with cross-functional teams to provide updates, address challenges, and align on project goals.
- Coaching 30+ team members in QA practices, aligning training with business processes.
Campaign Optimisation Specialist
Cognizant
01.2020 - 11.2020
- Providing reactive and proactive recommendations on Google Ads accounts.
- Using tools such as internal analytics and seasonal/local trends.
- Increasing customer satisfaction through proactive problem solving.
Quality Subject Matter Expert
Majorel
05.2018 - 12.2019
- Overseeing quality assurance for team of 40 agents, leading calibration meetings, tracking progress, and effectively communicating policy updates.
Education
Bachelor - Business
ESGC&F
Bordeaux 2015-2017Skills
- Problem-Solving
- Project Management
- Team Leadership
- Detail Oriented
- Strategic Planning
- Process Improvement
Languages
- French - Native
- English - C2
- Portuguese - B2
Timeline
EMEA Program Manager
TikTok Shop
04.2024 - Current
Account Manager
Google Shopping (Eden)
01.2022 - 01.2024
Quality Assurance
TikTok
01.2021 - 07.2022
Campaign Optimisation Specialist
Cognizant
01.2020 - 11.2020
Quality Subject Matter Expert
Majorel
05.2018 - 12.2019
Bachelor - Business
ESGC&F
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