ALEXANDRA NICOLETA STANCU
DUBLIN,IRELAND
Summary
Dedicated professional with expertise in front desk security protocols and hospitality standards, ensuring organisational efficiency and exceptional customer service. Proficient in telephone operation and PC use, with a strong ability to multitask and resolve conflicts effectively. Committed to maintaining high attention to detail and enhancing security understanding, aiming to contribute to a dynamic team environment.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Receptionist
KINLAY HOSTEL
DUBLIN, IRELAND
03.2023 - Current
- Handled appointment scheduling to ensure smooth daily operations.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Maintained accurate logs of visitor entries for security purposes.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Assisted with administrative tasks, improving overall functionality of the office.
- Maintained an organised reception area for a professional business environment.
- Delivered front of house duties with warm and professional manner.
- Admitted guests into buildings to control site access.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
Housekeeper
JACOBS INN
DUBLIN, IRELAND
05.2022 - 03.2025
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Promoted safety through checking household appliances to prevent potential hazards.
- Laundered and ironed clothes, promoting appearance of cleanliness.
- Made beds daily to ensure a neat bedroom area.
- Fulfilled special requests from homeowners to meet individual preferences.
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
Lawyer
BAROUL DOLJ
CRAIOVA, ROMANIA
11.2017 - 04.2022
- Analysed evidence thoroughly, resulting in robust defence cases.
- Reviewed contracts on behalf of clients-identified potential risks or liabilities therein.
- Maintained up-to-date knowledge of legislative changes; applied insights proactively in practice areas.
- Participated in continuous professional development training regularly-ensured provision of latest legal advice.
- Facilitated mediation sessions between disputing parties, fostering amicable resolutions where possible.
- Improved client relationships with effective communication and clarification of legal jargon.
- Devised innovative solutions to resolve client issues regarding wills and estates-improved satisfaction levels overall.
voleyball coach
Universitatea Craiova
Craiova -Romania
05.2015 - 09.2017
- Maintained up-to-date knowledge of professional volleyball trends, ensuring coaching methods remained current and effective.
- Enhanced team performance by devising comprehensive training plans.
- Analysed competitor tactics to inform our strategic planning.
- Ensured adherence to ethical standards, cultivating respect and sportsmanship amongst players.
Manager
SC.PANDA
Craiova -restaurant , ROMANIA
09.2012 - 07.2016
- Supervised project timelines for timely completion.
- Developed accurate sales forecasts for improved strategic planning.
- Maintained inventory control, reduced stock shortages.
- Led performance reviews, identified areas for improvement.
Education
Master -Lawyer - Lawyer
UNIVERSITY CRAIOVA NICOLAE TITULESCU -LAW
Craiova 10.2008 - 07.2012
Sport teacher -
HIGH SCHOOL -NATIONAL COLEGE
Craiova 09.2004 - 06.2008
Skills
- Front desk security protocols
- Hospitality standards
- Telephone operation
- Organisational efficiency
- Customer Service
- Security understanding
- Multitasking ability
- Resolving conflict
- PC proficient
- Attention to Detail
Languages
English
Advanced
Spanish
Elementary
Affiliations
SPORT,MOVIES,LECTURE,MUSIC,TRAVELING
References
References available upon request.
Timeline
Receptionist
KINLAY HOSTEL
03.2023 - Current
Housekeeper
JACOBS INN
05.2022 - 03.2025
Lawyer
BAROUL DOLJ
11.2017 - 04.2022
voleyball coach
Universitatea Craiova
05.2015 - 09.2017
Manager
SC.PANDA
09.2012 - 07.2016
Master -Lawyer - Lawyer
UNIVERSITY CRAIOVA NICOLAE TITULESCU -LAW
10.2008 - 07.2012
Sport teacher -
HIGH SCHOOL -NATIONAL COLEGE
09.2004 - 06.2008
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