Alexandra-Maria Pașca
Energy Consultant
Lucan
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
ENERGY CONSULTANT
PLANET BLUE ENERGY
Dublin, Leinster
08.2024 - Current
- Contributed to client interaction via email and conference calls.
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Spearheaded site surveys to gather information to generate cost analysis reports.
- Analysed energy usage patterns to recommend optimized energy management strategies.
- Managing project installations from start to finish, ensuring regulatory bodies to implement renewable energy solutions effectively.
- Building and maintaining relationships with client to generate new business and expand the customer base.
- Designing and presenting tailored energy solutions to meet client needs, focusing on sustainability and efficiency.
- Negotiated favorable contracts with utility providers, securing cost savings for clients.
SOLAR SALES EXECUTIVE
ECOPLEX ENERGY SOLUTIONS
09.2023 - 08.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Providing training to all new starters, or colleagues that are not reaching their target
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
CUSTOMER SERVICE REPRESENTATIVE & SCHEDULER/ PLANNER
ACTAVO ON BEHALF OF SIRO
Dublin, Leinster
05.2022 - 09.2023
- Identified customer needs, clarifying information, researching or escalating every issue, and provide solutions or alternatives
- Managed approximately 120 inbound and outbound calls in an efficient manner
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed Overhead and Underground engineers.
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Participated in training programs to enhance product knowledge and customer service skills.
Sales Assistant
Centra Griffeen
Dublin, Leinster
01.2022 - 04.2022
Education
Certification in Polygraph Examination - Forensic Psychology / Polygraph
Romanian Association of Forensic Psychology
Romania 10.2021 - 06.2023
Master of Science with Merit - Criminology with Forensic Psychology
Middlesex University
10.2020 - 10.2021
Bachelor of Science - Psychology
"Babes-Bolyai" University, Faculty of Psychology and Educational Science
10.2017 - 07.2020
High school Diploma - undefined
National College "Liviu Rebreanu"
09.2014 - 05.2017
Skills
Good command of Microsoft Office tools (Word, Excel, Power Point and Outlook
Analyze Data Using SPSS, GPower
Basic Knowledge of C
CRM: SalesForcecom, PeopleSoft
SolarEdgeDesigner, SalesMate, Pylon
Sales development
Professional communication
Results interpretation
Report preparation
Carbon footprint reduction
Interpersonal and written communication
Salesforce
Organisationalskills
- Time Management
- Task Prioritization
-Planning and Scheduling
-Multitasking
-Communication and Coordination
-Attention to detail
-Process Optimization
Personal Information
- Date of Birth: 05/30/98
- Gender: Female
- Nationality: Romanian
Communication Skills
- Verbal Communication
- Written Communication
- Negociation Skills
- Cross-Cultural Communication
- Empathy
- Active listening
- Body language
- Conflict Resolution
- Confidence
Timeline
ENERGY CONSULTANT
PLANET BLUE ENERGY
08.2024 - Current
SOLAR SALES EXECUTIVE
ECOPLEX ENERGY SOLUTIONS
09.2023 - 08.2024
CUSTOMER SERVICE REPRESENTATIVE & SCHEDULER/ PLANNER
ACTAVO ON BEHALF OF SIRO
05.2022 - 09.2023
Sales Assistant
Centra Griffeen
01.2022 - 04.2022
Certification in Polygraph Examination - Forensic Psychology / Polygraph
Romanian Association of Forensic Psychology
10.2021 - 06.2023
Master of Science with Merit - Criminology with Forensic Psychology
Middlesex University
10.2020 - 10.2021
Bachelor of Science - Psychology
"Babes-Bolyai" University, Faculty of Psychology and Educational Science
10.2017 - 07.2020
High school Diploma - undefined
National College "Liviu Rebreanu"
09.2014 - 05.2017
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