Summary
Overview
Work History
Education
Skills
Websites
Affiliations
References
Timeline
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Alexander Counihan

Kill

Summary

Motivated and detail-oriented digital marketing professional with a background in multimedia, marketing, and customer service. Skilled in content creation, social media management, graphic design, and video production. Recently completed a Higher Diploma in Digital Marketing to enhance expertise in SEO, analytics, and online marketing strategies. Passionate about leveraging creative skills and data-driven insights to optimize brand engagement and audience growth.

Overview

7
7
years of professional experience

Work History

Customer Service Manager

Ladbrokes
Newbridge, Kildare
10.2024 - Current
  • I maintain a well-organized shop environment, process bets, and handle cash transactions accurately, ensuring smooth daily operations.
  • I provide excellent customer service by assisting with betting inquiries, processing winnings, and addressing customer needs, professionally and efficiently.

Retail Assistant

Tesco
Naas, Kildare
03.2022 - 01.2024
  • Demonstrated strong attention to detail and organizational skills by efficiently stocking shelves, managing inventory, and ensuring a tidy store environment.
  • Developed effective communication skills through interaction with customers at the checkout, and providing assistance with inquiries, enhancing overall customer satisfaction.

Child Minder

Krafty Kidz
Kill, Kildare
07.2021 - 09.2021
  • Managed and supervised a diverse group of children aged 4-12 in a summer daycare/summer camp setting, ensuring their safety and well-being, while fostering a fun and engaging environment.
  • Designed and facilitated age-appropriate activities and crafts, promoting creativity and social interaction among the children.

Care Coordinator

Caremark Ltd
Naas, Kildare
07.2018 - 08.2018
  • Assisted in the recruitment process by reviewing incoming CVs, scheduling interviews, and coordinating with potential care workers, demonstrating strong organizational and administrative skills.
  • Supported general office operations by performing tasks such as printing, filing documents, and maintaining records, contributing to the smooth functioning of daily activities.

Education

Level 8 Higher Diploma - Digital Marketing

Dublin Business School
Dublin, Ireland
10-2025

Bachelor of Science - Multimedia

Dublin City University
Dublin
10-2023

Skills

  • Digital marketing
  • Search engine optimization
  • Content creation
  • Customer service
  • Brand management
  • Project management
  • Data analysis
  • Cash handling
  • Proficient in Adobe Premiere Pro
  • Proficient in Adobe After Effects
  • Proficient in Adobe Illustrator
  • Google Analytics
  • Social media management
  • Canva
  • WordPress
  • Looker Studio

Affiliations

  • I was a member of the Citizens' Assembly for gender equality
  • Earned a bronze-level Gaisce award in Transition Year at CBS Naas
  • Designed and animated the characters and enemies in a multi-genre video game for a group project
  • Completed a two-week training program learning about e-sports broadcasting with Riot Games and Gravity Media
  • Storyboarded, filmed, and edited a short film and music video for college projects
  • Successfully completed Looker Studio training, gaining expertise in data visualization, dashboard creation, and performance reporting

References

References available upon request.

Timeline

Customer Service Manager

Ladbrokes
10.2024 - Current

Retail Assistant

Tesco
03.2022 - 01.2024

Child Minder

Krafty Kidz
07.2021 - 09.2021

Care Coordinator

Caremark Ltd
07.2018 - 08.2018

Level 8 Higher Diploma - Digital Marketing

Dublin Business School

Bachelor of Science - Multimedia

Dublin City University

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Alexander Counihan