Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Alex Ursu

Tallaght

Summary

Organized Assistant Business Manager with knack for streamlining operations and boosting team productivity. Spearheaded process improvements, enhancing workflow and reducing bottlenecks, leading to smoother project completions. Known for fostering collaborative environment that drives team success and meets business objectives and targets set by Business Manager.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Assistant Business Manager

McDonald's
Dublin
10.2015 - Current
  • Supervise and support day-to-day restaurant operations, ensuring high standards of customer service and operations.
  • Manage shift performance and lead teams during busy periods, maintaining focus on quality, service, and cleanliness.
  • Handle customer concerns and resolve complaints promptly, ensuring positive dining experiences.
  • Create and maintain effective crew rosters, balancing labor costs and coverage requirements.
  • Oversee and implement food safety procedures in line with HACCP standards, as designated Food Safety Manager.
  • Ensure compliance with health and safety regulations, conducting regular audits as Health and Safety Manager.
  • Develop and manage ongoing training plans for new and existing staff to ensure performance and growth.
  • Prioritize tasks under pressure, delegate responsibilities, and manage team performance during shifts according to set targets.
  • Take full responsibility for cash handling, including safe counts, till reconciliation, and daily banking procedures.
  • Monitor and manage stock levels through accurate ordering and inventory counting, minimizing waste and ensuring availability.

Education

Leaving Certificate -

St. Joseph's CBS
Fairview
/2008 - /2014

Skills

  • Customer relationship management systems
  • Production planning and scheduling
  • Delegation mastery
  • Business development
  • Employee training
  • Budgeting expertise
  • Performance monitoring
  • Time efficiency
  • Safety consciousness
  • Health and Safety Compliance
  • Customer Service
  • Leadership skills
  • Team Leadership

Certification

HACCP, First Aid, Manual Handling

Accomplishments

Promoted to Shift Manager within a year of hire.

Promoted to Assistant Business Manager.

Affiliations

Outside of work, I have a strong passion for making music, including writing, producing, and experimenting with different sounds and styles. It's a creative outlet that allows me to express myself and continuously learn new skills. I also enjoy going to the gym regularly, as it helps me stay focused, maintain discipline, and support both my physical and mental well-being.

Timeline

Assistant Business Manager

McDonald's
10.2015 - Current

Leaving Certificate -

St. Joseph's CBS
/2008 - /2014

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Alex Ursu