Alex Sheridan
Kells,Ireland
Summary
Results-driven professional experienced in product integration and regulatory compliance. Managed customer relationships and staff recruitment processes, driving organisational success through effective leadership and strategic collaboration. Committed to delivering innovative solutions that foster growth and maintain compliance with industry standards.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work history
Manager
Fifty 50
Kells
2024.01 - Current
- Oversaw daily operations, such as maintaining health and safety standards.
- Ensured a healthy, safe, and organised environment for my staff.
- Facilitated staff training, enhancing customer service skills and satisfaction.
- Developed strong leadership skills, which can be translated to other areas outside of restaurants.
- Facilitated stock input and output, ensuring efficient inventory control and accurate records.
- Developed expertise in daily cash outs and reconciliations, ensuring accurate financial reporting.
- Coordinated events and parties, contributing to increased restaurant revenue.
- Developed personal and trustworthy relationships with customers.
Waitress
Bective
Kells
2021.08 - 2024.01
- Delivered excellent service to customers, enhancing their overall dining experience.
- Utilised professional communication skills to effectively resolve customer complaints, fostering satisfaction.
- Suggested menu specials to enhance customer choices. and seasonal offerings to enhance customer choices and drive sales.
- Managed cash handling to ensure a balanced till at the end of shift. transactions accurately; ensured balanced till at the end of shift.
- Supported team efficiency by assisting in training new staff members. by assisting in training new waitstaff members.
Education
Bachelor of Arts - Geography, Irish, Criminology and Sociology
Maynooth University
Maynooth 2023.08 - 2026.05
Skills
- Customer relationship management
- Staff recruitment
- Knowledge of regulatory standards
- Product knowledge and integration
- Microsoft office proficiency
- Interpersonal effectiveness
- Leadership in diverse environments
Timeline
Manager
Fifty 50
2024.01 - Current
Bachelor of Arts - Geography, Irish, Criminology and Sociology
Maynooth University
2023.08 - 2026.05
Waitress
Bective
2021.08 - 2024.01