Alex McCann
Bantry
Summary
Dynamic professional with extensive experience in bar operations management at Tin Pub/Ahakista Bar, excelling in customer service and employee training. Proven ability to enhance team collaboration and streamline inventory management, ensuring exceptional service during peak hours. Skilled in market research and software development, driving impactful results in diverse environments.
Overview
5
5
years of professional experience
Work History
Bartender
Tin Pub/Ahakista Bar
Ahakista
08.2024 - 08.2025
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Collaborated with team members to ensure smooth service during busy shifts.
- Stocked bar supplies, including liquor, mixers, garnishes, and glassware regularly.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Trained new bartenders on drink preparation and upselling techniques.
Retail Store Supervisor
Village Grocer
Durrus
06.2021 - 05.2025
- Supervised daily store operations to ensure smooth workflow and customer satisfaction.
- Trained new staff on store policies, procedures, and customer service standards.
- Resolved customer inquiries and complaints to maintain positive shopping experiences.
- Supervised and coordinated the daily activities of retail store associates.
- Scheduled staff shifts and monitored employee attendance records.
Grocery Clerk
Centra
Ballylicky
09.2021 - 04.2022
- Assisted customers with product selection and inquiries.
- Stocked shelves and organized merchandise for easy access.
- Collaborated with team members to ensure smooth operations.
- Monitored inventory levels and reported shortages to management.
- Implemented store promotions and displayed promotional materials effectively.
- Trained new employees on store procedures and customer service standards.
Marketing Intern
Elevate Partners Ltd
10.2020 - 12.2020
- Conducted market research to identify trends and consumer preferences.
- Designed user-friendly website layouts for various client projects.
- Created engaging graphics and visuals using design software tools.
- Conducted user research to gather feedback on website usability.
Education
Bachelor of Science - Bachelor of Science (Honours) in Software Developm
MTU
Cork06-2028
QQI Certificate - Computer Systems And Networks
Cork College of FET Morrisons Island
Cork06-2024
Skills
- Software development
- Inventory management
- Problem solving
- Market research
- Customer service
- Employee training
- Team collaboration
- Bar operations management
- Bar equipment use
Languages
English
First Language
Chinese (Mandarin)
Beginner
A1
French
Elementary (A2)
A2
Maltese
Intermediate (B1)
B1
Timeline
Bartender
Tin Pub/Ahakista Bar
08.2024 - 08.2025
Grocery Clerk
Centra
09.2021 - 04.2022
Retail Store Supervisor
Village Grocer
06.2021 - 05.2025
Marketing Intern
Elevate Partners Ltd
10.2020 - 12.2020
Bachelor of Science - Bachelor of Science (Honours) in Software Developm
MTU
QQI Certificate - Computer Systems And Networks
Cork College of FET Morrisons Island